Catalog Lead - Wireless, IN Amazon Distribution
Amazon Music- Posted 4 hours ago
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Job Description
Description
Work directly with sellers/vendors & internal teams for Catalog correction, report sharing, new launch preparations, deal support.
Key job responsibilities
. Assist sellers / vendors to get well versed with various Amazon tools and provide onsite and office support for catalog creation, listing products, shipment related issues etc.
. Handle various types of cases related to inbounding, product issues and customer complaints
. Provide required inputs to seller to manage customer feedback
. Co-ordinate with sellers/vendors & internal teams for Catalog creation & product imaging.
. Review Amazon catalog for content quality based on per-defined guidelines & co-ordinate with internal team to fix the issues for better customer experience
. Document processes & regularly update existing SOPs
. Review & suggest SOP changes required if any to the team basis input from Category managers
. Handle various sets of daily, weekly and monthly business reports
. Onboard new processes if required as per the business needs
Basic Qualifications
- Bachelor's degree
- Experience with Microsoft Office products and applications
- Speak, write, and read fluently in English
Preferred Qualifications
- Can work proactively and independently, meet deadlines, and deliver on projects and tasks
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More Info
Key Skills
Microsoft Office products and applications
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