Catalog & Operations Executive

We're looking for a meticulous and proactive Catalog & Operations Executive to join the team at Bombay Sweet Shop. If you're someone who enjoys structure, spotting inconsistencies, and ensuring everything runs like clockwork, this one's for you.

You'll be responsible for owning and maintaining our catalog listings across platforms, ensuring accuracy, completeness, and consistency in product information right from backend systems to what customers see online.

In a digital-first world, our product catalog, website listings, and menus across platforms like Swiggy and Zomato are the primary way customers interact with and experience our brand. This role sits at the center of that experience.

Every image, description, price, and tag directly influences discovery, conversion, and customer trust. The right person in this role will have a meaningful impact on business performance across all channels.

This role is based out of our head office in Lalbaug (Parel).

Who We Are

Hunger Inc. is home to The Bombay Canteen, O Pedro, Bombay Sweet Shop, Veronica's, Papa's, and Enthucutlet. We blend tradition with storytelling to create memorable food experiences both online and offline.
(Get to know us better here: https://hungerinc.in/)

• You have 13 years of experience in an e-commerce or D2C catalog/content operations role.

• You're detail-obsessed, organized, and care deeply about how products are presented to consumers.

• You're comfortable working across spreadsheets, content management systems, and marketplaces.

• You understand the basics of operations, fulfillment, and catalog hygiene.

• Bonus if you've worked with Shopify, Unicommerce, or aggregator platforms.

  
  

• Own and manage the product catalog across platforms like Shopify, Swiggy, Zomato, and others.

• Maintain catalog structure, hierarchy, tagging, and consistency with extreme attention to detail.

• Audit product listings regularly to ensure data integrity and proactively fix discrepancies.

• Collaborate with operations, marketing, finance, and sales teams to ensure accurate product availability, pricing, and messaging.

• Troubleshoot and resolve any operational or listing-related issues across platforms.

• Ensure the product catalog reflects seasonality, new launches, and trending offerings.

• Support cross-functional campaigns and launches with clean, updated, and complete listings.

• Ensure complete hygiene and accuracy between frontend and backend systems aligning customer-facing platforms (Shopify, aggregators, POS) with backend systems (ERP, OMS/WMS, and key operational trackers) to maintain a single source of truth across the business.

  
  

• A chance to work in one of India's most loved food brands rooted in craft, storytelling, and scale.

• Exposure to the inner workings of a growing D2C business.

• An energetic, collaborative team that loves mithai, metrics, and Mondays equally.

• Employee discounts at Hunger Inc. restaurants.

• Competitive compensation based on experience.