Function

Our Company

We're Hitachi Vantara, the data foundation trusted by the world's innovators. Our resilient, high-performance data infrastructure means that customers - from banks to theme parks ­- can focus on achieving the incredible with data.

If you've seen the Las Vegas Sphere, you've seen just one example of how we empower businesses to automate, optimize, innovate - and wow their customers. Right now, we're laying the foundation for our next wave of growth.We're looking for people who love being part of a diverse, global team - and who get excited about making a real-world impact with data.

Job description

Job Description: Cash Collection and Allocation Department

Team Overview

We are the Accounts Receivable (AR) team representing Hitachi Vantara, supporting corporate clients across a wide range of industries. Our team plays a vital role in maintaining the company's financial health by ensuring that revenues are collected accurately and in a timely manner. Our primary objective is to manage and monitor customer invoices, track outstanding balances, and follow up on overdue payments while fostering strong and professional customer relationships. By ensuring timely cash inflows, resolving billing discrepancies, enforcing credit policies, and minimizing financial risk, we help support stable cash flow and enable the business to achieve its operational and strategic goals. As part of our responsibilities, we also perform daily cash allocation by accurately applying customer payments to the appropriate invoices, maintaining multiple cash and collection reports, and providing timely and accurate updates to management. Collectively, the Cash Collection and Allocation function ensures proper receipt, application, and reconciliation of customer payments, contributing to reliable financial reporting and sustained business performance.

The Role and Responsibilities

Cash Collection

• Follow up with customers to ensure timely payment of outstanding invoices
• Monitor accounts receivable aging and prioritize overdue balances
• Communicate professionally via email and phone to resolve payment delays
• Identify and address disputes, short payments, and billing issues
• Escalate delinquent accounts as per credit and collection policies
• Willingness to work in UK and US shifts and meet SLA timelines.

Cash Allocation

• Accurately apply customer payments to the correct invoices in the ERP system
• Process payments received through bank transfers, checks, ACH, and other methods
• Investigate and resolve unapplied cash, overpayments, and deductions
• Coordinate with billing, sales, and AR teams to resolve allocation discrepancies

Reconciliation and Reporting

• Perform daily and periodic cash and bank reconciliations
• Maintain accurate customer account records
• Prepare regular reports on collections, unapplied cash, and payment trends
• Support audits and compliance requirements with proper documentation

What you'll bring

• Bachelor's degree in finance, Accounting, Business, or a related field.
• Excellent command of English.
• Experience in Cash Collection, knowledge of cash applications and/or billing will be a strong asset.
• Knowledge of Oracle will be an asset.
• knowledge of Excel and MS office tools.
• End to end understanding of the OrdertoCash processes.
• Strong sense of accountability and ownership, a collaborative team mindset, and an analytical, integritydriven approach-consistently delivering results under monthend pressure while proactively improving and automating processes.
• Strong resultsdriven approach to communication, delivering outcomes through effective customer engagement across multiple channels, including regular and proactive outbound phone calls.

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About us

We're a global team of innovators. Together, we harness engineering excellence and passion for insight to co-create meaningful solutions to complex challenges. We turn organizations into data-driven leaders that can a make positive impact on their industries and society. If you believe that innovation can inspire the future, this is the place to fulfil your purpose and achieve your potential.

Fostering innovation through diverse perspectives

Hitachi is a global company operating across a wide range of industries and regions. One of the things that sets Hitachi apart is the diversity of our business and people, which drives our innovation and growth.

We are committed to building an inclusive culture based on mutual respect and merit-based systems. We believe that when people feel valued, heard, and safe to express themselves, they do their best work.

How we look after you

We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We're also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We're always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you'll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with.

We're proud to say we're an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success.