Cash Application Associate

About the Role:

• Payment Processing: Accurately apply customer payments to invoices using a variety of payment methods, including checks, electronic transfers, and credit card transactions.
• Account Reconciliation: Regularly reconcile customer accounts to ensure all payments are accurately reflected and promptly resolve any discrepancies.
• Data Entry: Efficiently and accurately enter payment information into the accounting system.
• Communication: Collaborate with departments such as sales and customer service to resolve payment discrepancies and address customer inquiries regarding account balances.
• Reporting: Generate and maintain reports related to cash application activities and account reconciliations.
• Compliance: Ensure adherence to company policies and financial regulations throughout the cash application process.
• Process Improvement: Identify areas for process enhancements and work with management to implement improvements.

About You:

• Bachelor s degree in any field, with a preference for Accounting, Finance, Business, or Economics.
• 0-2 years of experience in a fast-paced, deadline-driven operational role.
• Flexibility in work hours and strong communication skills.
• Knowledge of the Customer to Cash process.
• Experience with SAP and proficiency in MS Office applications.
• Strong analytical and problem-solving skills.
• In-depth understanding of cash application processes and resolving open items.
• An organized approach to ensure follow-up on outstanding issues and the ability to identify appropriate actions.
• Keen attention to detail to ensure high accuracy in all deliverables.
• Excellent communication skills to effectively convey solutions to internal and external stakeholders.
• Ability to multitask and prioritize without losing sight of overall objectives and deadlines.
• Experience or knowledge of cash application processes.
• Ability to foster strong internal and external relationships, emphasizing collaboration and client service.