About the Company
At Aeroprime Group, we pride ourselves on delivering world-class Cargo General Sales and Service Agent (GSSA) solutions. We connect airlines with global markets, ensuring seamless logistics, exceptional service, and operational excellence.
About the Rol
eWe are expanding our team and looking for a dynamic, results-driven Cargo Operations Supervisor to oversee and elevate our ground handling and logistics performance. If you are a proactive leader with a deep understanding of ramp and warehouse operations, and a passion for maintaining the highest standards of safety and efficiency, we want to hear from you
.We are looking for Cargo Operations Supervisors in Delhi (DEL) and Mumbai (BOM)
.
Responsibiliti
- es
Supervision & Flight Monitoring: Oversee daily warehouse and ramp operations, ensuring all cargo build-up, loading, and unloading activities are executed safely and on schedu - le.SLA & Performance Management: Ensure ground handling agents (GHAs) strictly adhere to partner airline Service Level Agreements (SLAs), safety protocols, and standard operating procedur
- es.Discrepancy & Irregularity Handling: Actively manage and resolve operational challenges such as cargo offloads, damages, discrepancies, or flight delays, minimizing impact on delivery timelin
- es.Documentation & Compliance: Verify and ensure all operational paperwork, including Manifests, NOTOCs (Notification to Captain), and customs documentation, are compliant with IATA and local regulatory bodi
- es.Stakeholder Liaison: Act as the primary bridge between the sales/reservations team, airline station management, customs authorities, and GHAs to guarantee seamless trans
- it.Reporting: Prepare accurate daily operational reports, flight departure summaries, and performance metrics for management and partner airlin
es.
Qualificat
- ionsExperience: Minimum of 4 to 6 years of experience in Air Cargo Operations, Hub Management, or GSSA operational supervis
- ion.Industry Knowledge: Comprehensive knowledge of warehouse handling procedures, ramp safety, IATA regulations, Live Animals Regulations (LAR), and Dangerous Goods Regulations (DGR) certification (Category 6/8 preferr
- ed).Leadership Skills: Proven track record of supervising teams, managing vendor relationships (GHAs), and taking decisive action under press
- ure.Tech-Savvy: Proficiency in using Cargo Terminal Operations systems, airline weight & balance systems, and MS Office (Excel, Wo
- rd).Flexibility: Ability to work in shifts (including night shifts) and adapt to a fast-paced, 24/7 aviation environm
ent.
Required S
- killsStrong leadership and team management s
- killsExcellent crisis management and problem-solving s
- killsHigh level of situational awareness and attention to s
- afetyEffective cross-functional communication and vendor manag
ement
