Mandatory skills required: Analytics, Procurement Operations, Vendor ELEVANCE HEALTH:
Elevance Health is a leading health company in America dedicated to improving lives and communities and making healthcare simpler. It is the largest managed health care company in the Blue Cross Blue Shield (BCBS) Association serving more than 45 million lives across 14 states.
A regular in Fortune 500 list, Elevance Health ranked 20 in 2022. Gail Boudreaux, President and CEO of Elevance Health has been a consistent name in the Fortune list of most powerful women and currently holds 4th rank on this list.
About Careloncarelon
Carelon Global Solutions (CGS) is a healthcare solutions company that is simplifying complex operational processes to improve the health of the healthcare system.
Previously known as Legato Health Technologies, Carelon Global Solutions (hereinafter, CGS) underwent a name change and joined the Carelon family of brands in January 2023, as a fully owned subsidiary of Elevance Health (Previously Anthem Inc.). CGS brings together a global team of like-minded innovators who manage and optimize operational processes for health plans as well as providers.
Our brightest minds housed across our global headquarters in Indianapolis as well as Bengaluru, Hyderabad and Gurugram in India, Manila in the Philippines, Limerick in Ireland and San Juan in Puerto Rico bring with them innovative capabilities and an unmatched depth of experience. This global team uniquely positions CGS to enable scalable, next-generation platforms and specialized digital tools that make healthcare operations more practical, effective and efficient.
Our Mission & Values
Our Mission: Improving Lives and Communities. Simplifying Healthcare. Expecting More.
Our Values: Leadership | Community | Integrity | Agility | Diversity
Job Position
- Acts as a central coordinator within the Supplier Relationship Management (SRM) function to manage procurement-related requests, drive intake governance, and enable seamless collaboration between Business, Sourcing, and Vendor Management teams. Responsible for analytics, PMO oversight, and providing system and analytics support to Vendor Managers, while ensuring timely resolution of operational issues related to payments and procurement systems.
Job Responsibility
Responsible for driving intake governance, analytics, and PMO activities within SRM while enabling seamless coordination across Business, Sourcing, and Vendor Management teams.
- Serve as a single point of coordination across Business, Sourcing, and SRM teams to intake, triage, and channelize requests via Intake tool.
- Establish and manage intake governance and PMO tracking, ensuring prioritization, SLA adherence, and pipeline visibility.
- Provide analytics and reporting support (CAP issues, Governance schedules, vendor performance) through dashboards and insights.
- Provide system and analytics support to Vendor Managers to enhance supplier performance management.
- Support and manage updates in Process Unity (vendor management) in coordination with VM Operations.
- Actively resolve payment, invoice, and PO-related issues, including funding gaps, mismatches, and delays in coordination with Procurement Operations and Business teams.
- Track and manage vendor-related issues, escalations, and compliance updates within SRM frameworks.
- Drive process improvements and automation across procurement and vendor management lifecycle.
- Ensure adherence to procurement policies, controls, and system processes.
- Improve stakeholder experience by enhancing turnaround time, transparency, and governance rigor.
- Proficiency with AI-enabled productivity and reporting tools to support vendor oversight, contract management, and operational efficiency.
- Experience using AI and analytics tools to monitor vendor performance, identify risks, automate workflows, and support strategic sourcing Bachelor's degree in Business, Supply Chain, Finance, Analytics, or related field. Certifications in Procurement (CIPS), Project Management (PMP/Agile), or Analytics preferred.
Experience
- 6-10 years of experience in Procurement, Supplier Relationship Management (SRM), PMO, or Operations roles
- Hands-on experience with procurement lifecycle (PR, PO, invoicing, payments)
- Strong working knowledge of Ariba, iCertis (CLM), SNOW (SIR), and Process Unity
- Experience in analytics, dashboarding, and stakeholder reporting
- Proven experience in cross-functional coordination and issue resolution
- Exposure to healthcare payer/vendor ecosystem is an added advantage
Skills And Competencies
- Strong understanding of Procurement lifecycle and Supplier Relationship Management (SRM)
- Expertise in analytics, reporting, and dashboarding (Excel, Power BI, Tableau, DOMO)
- Ability to manage PMO governance, intake frameworks, and prioritization models
- Strong knowledge of procurement and vendor management tools (Ariba, iCertis CLM, SNOW, Process Unity)
- Proven ability to resolve payment and system-related issues effectively
- Strong capability to provide system support and analytics insights to Vendor Managers
- Excellent stakeholder management and communication skills
- High attention to detail with focus on process efficiency and controls
- Ability to manage multiple priorities in a fast-paced environment
The Carelon Promise
Aligning with our brand belief of limitless minds are our biggest asset, we offer a world of limitless opportunities to our associates.
It is our strong belief that one is committed to a role when it is not just what the role entails, but also what lies in its periphery that completes the value circle for an associate.
This world of limitless opportunities thrives in an environment that fosters growth and well-being, and gives you purpose and the feeling of belonging.
LIFE @ CARELON:
- Extensive focus on learning and development
- An inspiring culture built on innovation, creativity, and freedom.
- Holistic well-being
- Comprehensive range of rewards and recognitions
- Competitive health and medical insurance coverage
- Best-in-class amenities and workspaces
- Policies designed with associates at the center.
Equal Opportunity Employer
Carelon is committed to a diverse and inclusive workplace and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.
Reasonable Accommodation
Our inclusive culture empowers Carelon to deliver the best results for our customers. We not only celebrate the diversity of our workforce, but we also celebrate the diverse ways we work.
If you have a disability and need accommodation such as an interpreter or a different interview format, please ask for the Reasonable Accommodation Request Form.
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