Role: Career Service Executive (CSE)
Location: Ashram Road, Ahmedabad – 380051
Employment Type: Full-Time
Shift Timing: 7:30 PM to 4:30 AM IST (US Shift)
About ElevateMe
ElevateMe is a leading career services organization dedicated to helping international students secure employment opportunities in the United States. Through personalized support, job search guidance, interview coordination, and placement assistance, we help students achieve their career goals and successfully launch their careers.
Position Overview
The Career Service Executive (CSE) serves as the primary point of contact for assigned students throughout their job search journey. The role focuses on building strong student relationships, ensuring job search consistency, monitoring interview activities, maintaining CRM records, and supporting students until successful placement.
The CSE plays a critical role in driving student engagement, accountability, and placement outcomes while ensuring an exceptional student experience.
Key Responsibilities
Student Engagement & Relationship Management
- Build and maintain strong professional relationships with assigned students.
- Conduct regular one-on-one meetings to understand student progress, challenges, and goals.
- Provide ongoing support, motivation, and accountability throughout the job search process.
- Ensure timely follow-ups and proactive communication with students.
- Address student concerns and coordinate with internal teams whenever required.
Job Search & Interview Management
- Monitor daily job application activities and overall job search performance.
- Guide students on effective job search strategies, networking, and best practices.
- Track interview schedules and maintain interview records.
- Coordinate interview preparation support and ensure students are adequately prepared before interviews.
- Monitor interview outcomes and identify opportunities for improvement.
CRM & Data Management
- Maintain accurate and up-to-date student records in CRM.
- Record all student interactions, interviews, offers, placements, and follow-up activities.
- Ensure data accuracy, completeness, and compliance with company standards.
- Generate reports and provide regular updates on student progress.
Placement Management
- Track students throughout the complete placement lifecycle.
- Verify placement information and supporting documentation.
- Coordinate placement-related activities and post-placement processes.
- Monitor placement quality and ensure adherence to company policies and procedures.
Performance & Operations
- Meet assigned student engagement and placement targets.
- Follow company processes, quality standards, and operational guidelines.
- Participate in team meetings, training programs, and process improvement initiatives.
- Contribute ideas and best practices to improve student outcomes and team performance.
Qualifications
Education
- Bachelor's Degree in any discipline.
Experience
- 1–3 years of experience in Career Services, Recruitment, Student Success, Customer Success, Operations, Counseling, or related fields.
Skills
- Excellent verbal and written communication skills.
- Strong AI adaptability,
- Strong relationship-building and stakeholder management abilities.
- Strong organizational and follow-up skills.
- Ability to manage multiple students and priorities simultaneously.
- Proficiency in CRM systems, Google Workspace, and Microsoft Office.
- Strong data management and reporting skills.
- Problem-solving and critical-thinking abilities.
- Ability to work effectively in a fast-paced environment.
Why Join ElevateMe
- Opportunity to positively impact students careers and professional growth.
- Collaborative and supportive work environment.
- Professional learning and development opportunities.
- Clear career progression path within the organization.
- Exposure to the U.S. job market and international student career services.
- Competitive salary with attractive monthly performance-based incentives.
- High performers have the opportunity to significantly increase their earnings through our incentive program.
- Performance-driven culture that recognizes and rewards excellence.
