Job Description
Warehouse Operations Manager - Job Description
The Warehouse Operations Manager will oversee the daily warehouse operations
ensuring efficiency, accuracy, compliance, and team performance. This role requires a
proactive leader who can drive operational excellence, lead warehouse teams, recruit
and develop talent, and take ownership of system and process development, including Warehouse Management System (WMS) implementation.
Responsibilities
- Operational Leadership
- Manage and oversee daily warehouse operations, ensuring smooth flow of inbound and outbound processes.
- Develop and implement operational strategies aligned with business goals.
- Monitor KPIs such as order accuracy, productivity, and process turnaround time; take corrective actions where required.
- Team Leadership, Recruitment &Training
- Recruit, train, and develop warehouse employees at all levels to build a high- performing and accountable workforce.
- Supervise and mentor teams, providing regular coaching, feedback, and career growth opportunities.
- Plan and execute structured training programs for new and existing employees.
- Foster a collaborative, disciplined, respectful and safety-focused work culture in the departments.
- System & Process Development
- Take a lead role in developing and implementing the Warehouse Management System (WMS).
- Work closely with IT developers and cross-functional teams to define requirements, test modules, and track progress.
- Continuously optimize digital systems for improved accuracy and process efficiency.
- Identify automation and technology opportunities to streamline warehouse operations.
- Compliance & Safety
- Ensure compliance with legal, regulatory and company policies regarding warehouse operations.
- Maintain a clean, organized, and safe warehouse environment.
- Implement and enforce health and safety standards to prevent accidents and injuries.
- Resource & Inventory Management
- Manage workforce planning and productivity tracking to ensure operational readiness.
- Oversee inventory accuracy through regular cycle counts, audits, and reconciliations.
- Optimize space utilization, material flow, and resource allocation to minimize costs and maximize efficiency.
- Prepare and control warehouse budgets, ensuring cost-effectiveness and resource efficiency.
- Process Improvement & Reporting
- Continuously review and refine warehouse processes to enhance efficiency and reduce waste.
- Use data-driven insights and performance metrics to identify improvement opportunities.
- Collaborate with cross-functional teams for end-to-end operational excellence.
- Prepare detailed performance and exception reports for management review.
- Strategic & Risk Management
- Contribute to long-term operational planning and expansion projects.
- Identify potential risks in operations and implement preventive and contingency measures.
- Drive business continuity and ensure minimal disruption during unforeseen events.
Requirements
Candidate Profile:
- Bachelor's degree in supply chain management, business administration, or a related field.
- A minimum of 5-8 years of experience in warehouse management or operations (2-3 years in Managerial role)
- Language: (Must -Kannada, English and Average Hindi)
- Technical Skills: Advanced Excel, Data analysis skills & experience in ERP/WMS systems and process automation projects.
- Strong leadership and management skills, with the ability to motivate and develop staff.
- Hands-on approach with problem-solving mindset
- Analytical and data-driven approach to operations
- Exposure to WMS and process automation
- Commitment to continuous improvement.
- Ability to work in a fast-paced environment and handle multiple priorities.
- Excellent organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
- Excellent communication and interpersonal skills, with the ability to communicate effectively with employees, Vendor, and senior management.
- Strong Problem-solving skills with the ability to identify and address issues quickly and effectively.
Perks & Benefits
- Competitive salary based on experience and performance
- Health and accidental insurance coverage for employees
- Alternative Saturday off.
- Annual performance-based appraisal.
- Paid leaves and sick leaves
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