Job Summary:
HACA is looking for a dynamic and result-oriented Career Expert to guide prospective students and drive admissions through effective counselling and follow-ups. The ideal candidate should have at least 1 year of experience in sales or counselling roles with hands-on experience in LSQ and CRM tools.
Key Responsibilities:
1. Student Counselling & Admission Support
- Counsel prospective students about courses, career opportunities, and program benefits.
- Understand student requirements and recommend suitable programs.
- Convert leads into admissions through effective communication and follow-ups.
2. Lead Management
- Handle inbound and outbound leads through calls, WhatsApp, and emails.
- Manage and update leads in LSQ and CRM systems regularly.
- Ensure timely follow-up and proper lead nurturing.
3. CRM & Data Management
- Maintain accurate student records in CRM.
- Track daily activities, lead status, and conversion reports.
- Coordinate with internal teams for smooth onboarding of students.
4. Target Achievement
- Achieve monthly admission and revenue targets.
- Maintain high conversion ratios.
- Participate in sales campaigns and promotional activities.
Requirements:
- Minimum 1 year experience in education sales / academic counselling / inside sales.
- Hands-on experience in LSQ (Lead Squared) and CRM tools.
- Excellent communication and interpersonal skills.
- Strong follow-up and negotiation skills.
- Target-driven and self-motivated personality.
