Carbon Black Support : Cyber Security

Company: Outpace Consulting Services (Recruiting for a Leading ITES Client)

Location: Chennai, India

Job Code: #274

Overview: Outpace Consulting Services is seeking a Carbon Black Support Specialist for a prominent ITES company. This role involves providing expert support and management for Carbon Black security products. You'll work independently with customers via virtual platforms like Webex, offering training, mentorship, and exceptional customer service. This position focuses on deploying, managing, and optimizing Carbon Black endpoint security solutions to protect against cyber threats, including monitoring alerts, analyzing threats, and responding to incidents. Attention to detail, professionalism, and adaptability are crucial, along with skills in analysis, debugging, and potentially programming within enterprise security.

Key Responsibilities:

• Provide expert support and management for Carbon Black security products.
• Deliver training and mentorship to customers independently via virtual platforms (Webex).
• Monitor security alerts, analyze threats, and respond to incidents to ensure robust endpoint protection.
• Contribute to the deployment, management, and optimization of Carbon Black solutions.
• Demonstrate excellent customer service and exceed customer expectations.
• Exhibit strong time management, multitasking abilities, and attention to detail.

Required Qualifications:

• Education: Any Graduate.
• Experience: Minimum 2 years of experience working with all Carbon Black products.
• Technical Skills: Deeper knowledge with at least one Carbon Black product; certification in the product(s) of expertise is highly valued.
• Soft Skills: Excellent communication (verbal and written) and customer handling skills; adaptable, professional, courteous, motivated, and a team player.

Preferred Qualifications:

• Familiarity with analysis and debugging skills.
• Programming experience.
• Certification in the enterprise security space.

To Apply: WhatsApp Hi to +91 9151555419. Then, click Start to apply, select Other for location, and use Job Code #274 for Chennai.