Roles and Responsibilities
- Manage car loan sales from lead generation to disbursement, ensuring timely processing and customer satisfaction.
- Identify new business opportunities through networking, referrals, and market research to expand the customer base.
- Develop strong relationships with customers by providing exceptional service, resolving queries promptly, and addressing concerns effectively.
- Collaborate with internal teams (e.g., underwriting, operations) to ensure seamless execution of loan applications and documentation processes.
- Maintain accurate records of transactions, updates customers on application status, and adheres to compliance requirements.
