Company OverviewFio Restaurant is a renowned chain of restaurants and bars in Delhi, known for its exceptional food and hospitality. With a team of 51-200 employees, our restaurant offers an exquisite dining experience with a wide range of culinary delicacies. Located in South Delhi, our restaurant attracts a diverse clientele and provides a vibrant and dynamic work environment.
Job OverviewWe are seeking an experienced and dedicated Captain to join our team at Fio Restaurant. As a Captain, you will be responsible for ensuring excellent customer service, maintaining high standards of quality, and managing the dining experience for our guests. This is a mid-level position with 4 to 6 years of experience required. The job is located in Delhi, Delhi, India, and is a full-time position.
Qualifications And Skills- Proven experience as a Captain or in a similar role
- Excellent knowledge of food and beverage service techniques
- Strong communication and interpersonal skills
- Ability to multitask and work in a fast-paced environment
- Attention to detail and a customer-oriented approach
- Ability to handle customer complaints with professionalism
- Basic computer skills
- Certification in food safety and hygiene
Roles And Responsibilities- Greet and welcome guests in a warm and friendly manner
- Manage the overall dining experience, ensuring prompt and efficient service
- Take and serve food and beverage orders accurately and efficiently
- Answer customer inquiries and resolve any complaints or issues
- Provide recommendations and upsell menu items
- Maintain a clean and organized dining area
- Coordinate with the kitchen staff to ensure timely delivery of food
- Train and supervise junior staff members
- Adhere to health and safety regulations
