Capacity Resource Management
Location - Noida
Experience - 2+Years
Employment Type - Full-Time
About the Role
We are looking for a highly analytical and detail-oriented Resource Project Manager (RPMG) to drive resource planning, allocation, utilization tracking, and bench optimization across multiple business units. The ideal candidate will work closely with HRBPs, Talent Acquisition, Finance, Delivery Leaders, and other cross-functional stakeholders to ensure optimal workforce utilization and support business growth objectives.
- Ensure compliance to WFM business rules, deployment policies, talent policies and regulatory requirements.
- Implement staffing plans for (30 – 60 – 90) day pipeline to minimize unfulfilled demands.
- Coordinate with project managers to capture demand pipeline projections, understand demands heuristics and identify actionable demands.
- Perform demand – supply searches and share best-fit staffing options from internal resource pool/individuals on bench.
- Identify suitable staffing options based on matching skills, roles and experiences.
- Timely update of employee schedules on the schedule management tool (Retain).
- Timely review and resolution of scheduling conflicts.
- Minimize bench pipeline through proactive deployment on projects.
- Responsible to meet assigned KPIs such as employee utilization, time to fulfil demand, unfulfilled demand % and bench aging.
- Reporting and analytics on business and Operational KPIs.
- Supervise, mentor and provide functional SME support to the associates in the team.
- Regular connects with stakeholders.
Required Technical Skills
- Advanced Microsoft Excel (Pivot Tables, XLOOKUP/VLOOKUP, Index-Match, Power Query preferred).
- Dashboard creation and reporting expertise.
- Strong data analysis and data management skills.
- Experience with workforce planning and utilization reporting.
Preferred Qualifications
- Bachelor's degree in Business, Engineering, HR, Operations, or related field.
- 2+ years of experience in Resource Management, PMO, Workforce Planning, Operations, or similar functions.
- Experience working in IT/Consulting/Technology services organizations preferred
