Calling & Back Office Executive

About the Role

We are looking for a motivated and responsible Calling & Back Office Executive to support our business development and office operations. The candidate will be responsible for calling companies/clients, collecting business information, maintaining company databases in Excel, sending professional emails, and conducting regular follow-ups.

Key Responsibilities

• Make outbound calls to companies, clients, vendors, and prospective business contacts.
• Collect and maintain company/contact information through telephone calls and internet research.
• Search for relevant companies, projects, tenders, and business opportunities online.
• Prepare and maintain company databases in MS Excel.
• Update contact details, calling status, follow-up dates, and other relevant information.
• Send professional emails to companies/clients and follow up through email and telephone.
• Coordinate with internal team members regarding enquiries and follow-ups.
• Maintain daily calling and email activity reports.
• Track pending follow-ups and ensure timely communication.
• Perform general back-office and data-entry activities as required.

Required Skills

• Good knowledge of MS Excel and basic computer operations.
• Good telephone communication skills.
• English reading, writing, and speakingare a must.
• Hindi communication is required.
• Good email drafting and communication skills.
• Ability to search information using Google/Internet.
• Good data-entry and typing skills.
• Good follow-up and coordination skills.
• Should be sincere, disciplined, and willing to learn.
• Ability to work independently and complete assigned tasks on time.

Qualification & Experience

• Minimum Graduate will be preferred. Male candidates only.
• 0–3 years of experience in calling, back office, data entry, business development support, or similar roles.
• Freshers with good communication and computer skills may also apply.