Caller

UniEvents Services Pvt Ltd is a leading exhibition stall design and event management company based in Mumbai, India. Specializing in delivering end-to-end solutions, we provide exceptional services in exhibition stall designing and fabrication, event planning and execution, corporate events, and brand activations. With a focus on creativity, quality, and timely execution, UniEvents strives to help brands stand out in competitive exhibition and events environments. We are dedicated to building extraordinary experiences for our clients.

This is a full-time, on-site Caller role based in Mumbai. The Caller will assist in connecting with potential leads and clients, scheduling appointments, collecting feedback, and maintaining an updated client database. They will also support in coordinating communications, providing updates regarding the company's services, and resolving any client queries promptly and professionally.

• Strong verbal communication and interpersonal skills to engage with clients effectively and build professional relationships.
• Experience with customer support or telemarketing, including the ability to handle client inquiries and provide solutions efficiently.
• Organizational and time-management skills to schedule appointments and maintain accurate client records.
• Proficiency in basic computer skills, including data entry and database management software.
• Fluency in English and Hindi, with an added advantage for knowledge of other regional languages.
• A proactive approach to resolving challenges and maintaining client satisfaction.
• Past experience in event management, marketing, or sales will be an added advantage.