Job Description

Job Description – Telecaller Executive

Position: Telecaller Executive

Department: Sales

Location: Thane (Naupada) ,Nashik (Gangapur Road)

Experience: 1 to 3 Year

Office time: 10 am to 7pm

Week off: Rotational off

salary Range: 15k to 30k

Job Summary

We are looking for an enthusiastic and result-oriented Telecaller to handle inbound and outbound calls, generate leads, follow up with prospective students/customers, and provide information about our courses and services.

Key Responsibilities

Make outbound calls to prospective students/leads.
Handle inbound enquiries and provide accurate information.
Explain courses, programs, fees, eligibility, and other relevant details.
Follow up with leads through calls and WhatsApp/messages.
Maintain proper records of calls, leads, follow-ups, and conversions.
Identify interested prospects and schedule counselling or appointments.
Achieve daily, weekly, and monthly calling and conversion targets.
Coordinate with the Counselling and Sales teams.
Maintain professional communication with students and parents.
Ensure timely follow-up with all assigned leads.

Required Skills

Excellent communication and interpersonal skills.
Good convincing and negotiation abilities.
Comfortable making a high volume of calls.
Basic computer knowledge.
Ability to work with targets.
Positive attitude and willingness to learn.
Knowledge of Hindi, English, and Marathi will be an advantage.

Qualification

Minimum 12th Pass; Graduate preferred.
Freshers can apply.

Preferred Candidate

Confident and energetic personality.
Good telephone etiquette.
Strong follow-up skills.
Target-oriented and self-motivated.
Prior experience in telecalling, education sales, or customer service will be an advantage.