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Call Co-ordinator

3-5 Years
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Job Description

  • Coordinate and manage calls to ensure timely and effective communication.
  • Develop and implement call center processes to enhance efficiency and productivity.
  • Collaborate with teams to achieve business objectives and goals.
  • Analyze call data to identify trends and areas for improvement.
  • Provide exceptional customer service and support to clients and stakeholders.
  • Maintain accurate records and reports of call activities and results.

Job Requirements

  • Minimum 8 years of experience in a related field, preferably in a call center or coordination role.
  • Strong knowledge of call center operations and management principles.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet deadlines.
  • Strong analytical and problem-solving skills.
  • Proficient in using computer software and technology applications.
  • Please send your resume to .

More Info

Job Type:
Employment Type:
Open to candidates from:
Indian

About Company

Sysnet an ISO 9001: 2000 certified company is one of the leading system and hardware solution provider company of India providing System Integration and service products like warranty Support, AMC, Facility Management Services.

Job ID: 138267581