Role- Call Center Executives For Voice Process
Job description
- Handle inbound and outbound calls
- Assist customers with product/service queries, complaints, & support requests.
- Maintain customer satisfaction by providing accurate & timely responses.
- Document interactions in the CRM
- Follow call center policies.
Required Candidate profile
- call center or customer service role (freshers welcome).
- Strong verbal communication
- Ability to handle high call volumes and work in a fast-paced environment.
- Basic computer skills and exp preferred.
