Call Center Customer Service Representative

About the Role

Handle customer queries through calls, chat, or email.Assist customers with payments, travel bookings, insurance, and related services.Manage sales, lead generation, and client coordination wherever applicable.Support device collection and customer follow-ups as per process.Maintain good customer service and process quality.

Responsibilities

• Handle customer queries through calls, chat, or email.
• Assist customers with payments, travel bookings, insurance, and related services.
• Manage sales, lead generation, and client coordination wherever applicable.
• Support device collection and customer follow-ups as per process.
• Maintain good customer service and process quality.

Qualifications

• Freshers can apply for eligible roles

Required Skills

• Good Hindi and English communication, depending on the process.
• Basic computer knowledge.
• Sales experience mandatory for the few process.