Interested Candidate call -8103516707 /[Confidential Information]
Position Name - Senior ServiceNow Developer
Location - Remote
Candidate should be flexible to work in Night Shift (PST/EST) Remote
Employment Type C2H (3 Months- 5 months max )
Notice Period Immediate to 10 days.
ITOM: Discovery. Service Mapping. Event Management. Integration Hubs.
ITSM: Change, Incident, Problem, Service Request, Knowledge.
Platform: Upgrade. Integration. Java Script. REST Api.
Key Responsibilities
- Configure ITSM platform (ServiceNow, Remedy, Jira, or equivalent) to enforce change approval workflows.
- Develop automation for rollback, approvals, and post-implementation reviews.
- Support technical staff in submitting, tracking, and documenting change requests.
- Build dashboards and reports for technical compliance metrics.
- Pilot test enforcement workflows in high-risk domains (e.g., firewall, payment, surveillance).
- Troubleshoot and fine-tune enforcement controls to balance security with operational efficiency.
Qualifications & Experience
- 5+ years of ITSM or IT operations engineering experience.
- Strong hands-on expertise with ServiceNow, Remedy, or similar ITSM platforms.
- Experience integrating security controls into IT operations workflows.
- Knowledge of scripting/automation for change rollbacks and enforcement.
Familiarity with ITIL v4 and enterprise change management practices.
