Summary
Position Summary
Customer
The Customer Team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, GenAI, transformative technologies, and creative design. We enable Deloitte client service teams to enhance customer experience and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital product and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects, balancing business strategy, technology, creativity, and ongoing managed services to help solve the biggest problems that impact customers, partners, constituents, and the workforce . We also offer Business Process as a Service, enabling organizations to streamline operations and achieve greater efficiency through scalable, technology-enabled managed insights that guide ongoing transformation and operational excellence.
Position Summary
Level: Consultant or equivalent
As an experienced Consultant at Deloitte Consulting, you will be responsible for individually delivering high quality work products within due timelines. Need-basis you will be mentoring and/or directing junior team members/liaising with onsite/offshore teams to understand the functional requirements .
Work you'll do:
- Integrate and learn from talented colleagues who specialize in core domains.
- Adopt a growth mindset and invest in expanding your understanding of Deloitte's integrated solutions and marketplace offerings.
- Develop skills within a portfolio representing the unification of diverse, globally recognized brands and businessesan exciting opportunity for career advancement.
- Leverage opportunities for career development through exposure to unified, enterprise-level platforms and solutions.
- Collaborate with cross-functional teamsincluding architects, developers, QA, and business stakeholdersto deliver holistic solutions.
- Engage in requirement gathering, solution design, and technical decision-making aligned with client business goals.
- Contribute to innovation and continuous improvement through adoption of best practices and emerging technologies.
- Conduct testing, validation, and troubleshooting to ensure functionality and resolve issues.
- Deliver high-quality work, ensuring timely completion of tasks and adherence to requirements.
- Demonstrate openness and initiative in learning Generative AI (GenAI) technologies, recognizing their importance for innovation and market competitiveness.
- Strong focus on data-driven decision-making and use of agile methodologies.
- Take ownership of deliverables and proactively identify opportunities for improvement or innovation.
- Uphold Deloitte's values of integrity, client focus, and making an impact that matters.
The team:
Our Digital Foundry Operate & Innovations (DFO&I) team partners with organizations to rapidly design, build, and scale digital products and experiences that drive business growth and elevate customer engagement. As a multidisciplinary group of strategists, designers, engineers, and operations specialists, we deliver end-to-end solutionsfrom initial concept and agile development to ongoing digital operationsenabling clients to experiment, iterate, and scale digital initiatives with confidence and agility. We support clients across domains such as strategy, commerce, marketing, sales, and service, helping them realize their digital ambitions through flexible, scalable teams. Our expertise spans the full digital lifecycle, including customer research, experience design, platform development, content production, and marketing automation. By bridging the gap between strategy and execution, we empower organizations to achieve measurable outcomes and deliver exceptional customer experiences in an ever-evolving digital landscape.
Qualifications
What you'll do (Responsibilities)
- Own and run the Salesforce DevOps lifecycle: planning build CI/CD testing release post-release validation.
- Configure and maintain Copado pipelines, promotions, user stories, and release trains.
- Define and enforce branching, versioning, and environment strategy across sandboxes and production.
- Build/ maintain CI jobs (e.g., Jenkins) for validation, deployments, and automated checks.
- Implement code quality gates (e.g., SonarQube) and ensure standards for Apex, LWC, metadata, and static analysis.
- Support release governance: deployment readiness, backout plans, release notes, and stakeholder communications.
- Troubleshoot deployment failures (metadata/API limits, dependencies, package issues) and drive root-cause fixes.
- Partner with admins and developers to improve release reliability, speed, and compliance.
Must-have skills
- Hands-on Copado (mandatory): real experience configuring pipelines, user stories, promotions, conflict resolution, and deployments.
- Strong Salesforce platform foundation:
- Salesforce Administration knowledge (metadata types, security model, environments, change sets vs DevOps tools, etc.).
- Branching & environment strategy experience (sandbox strategy, branching model, merge practices, release trains).
- Version control experiencepreferably GitHub (or equivalent Git-based workflows).
- CI/CD experience with Jenkins (or) GitHub pipelines (or) Azure DevOps (ADO) for Salesforce (job configuration, integrations, automated validations) .
- Code quality / static analysis exposure (e.g., SonarQube) and understanding of quality gates.
- Solid understanding of Salesforce deployment mechanics (metadata dependencies, profiles/permissions considerations, destructive changes, validation vs quick deploy).
- Consultant-grade behaviours : requirements clarification, stakeholder communication, documentation, and operational ownership.
- Managing Salesforce sandbox life cycles, seeding data, and ensuring data consistency across environments.
- Data Load and Manual steps automation
- Working across teams (developers, QA, release management) to ensure smooth, rapid releases
Good-to-have skills
- Experience with alternative Salesforce DevOps tools: Flosum , AutoRabit , Gearset.
- Knowledge of Bash, Python, or Salesforce CLI for automating environment configuration.
- Exposure to automated testing, including Apex unit tests and UI testing, along with mocking techniques for faster deployment.
- Packaging experience (2GP/managed packages/unlocked packages) and/or SFDX-based workflows.
- Automated testing strategy experience (Apex tests, regression approach, test data strategy).
- Basic release analytics/monitoring and DevOps metrics (deployment frequency, change failure rate, lead time).
- AI knowledge (practical): using AI-assisted reviews, release risk identification, or quality insights
Certifications
- Copado certifications (recommended )
- Salesforce Administrator certification (recommended).
- DevOps lifecycle certifications (optional).
Education:
- BE/ B.Tech /M.C.A./ M.Sc (CS) degree or equivalent from accredited university
Location:
- Bengaluru/Hyderabad/Pune/Chennai//Kolkata
Our purpose
Deloitte's purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.
Our people and culture
Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ways of thinking, ideas and perspectives, and bring more creativity and innovation to help solve our clients most complex challenges. This makes Deloitte one of the most rewarding places to work.
Professional development
At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India .
Benefits To Help You Thrive
At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financiallyand live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you.
Recruiting tips
From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters.
Requisition code: 326206
