SOTI is committed to providing its employees with endless possibilities; learning new things, working with the latest technologies and making a difference in the world.
Responsibilities
- Coordinate end-to-end business travel arrangements (air, hotel, ground transportation) for employees across AMER, EMEA, and APAC regions by using corporate travel management tool.
- Ensure travel bookings are compliant with company travel policies and preferred supplier agreements.
- Utilize and support business travel tools (e.g., Concur, Egencia Amex GBT, Sabre, or similar GDS/TMC tools) for booking and expense processing.
- Stay informed on global travel requirements, entry regulations, and travel advisories to support travelers effectively.
- Provide support for basic travel-related risk and safety considerations, escalating issues when necessary.
- Provide day-to-day support to travelers, including itinerary changes, disruptions, and general travel-related inquiries.
- Assist in maintaining travel documentation, guidelines, and FAQs for employees.
- Collaborate with internal stakeholders (Finance, HR/P&C, and regional teams) to ensure smooth travel and expense processes.
- Manage travel expenses and expense reporting in Workday, ensuring accuracy, completeness, and policy compliance.
- Perform expense reconciliations, including reviewing submitted expense reports, identifying discrepancies, and resolving issues with employees and Finance teams.
- Maintain accurate travel and expense records and assist with audits when required.
- Support month-end and ad-hoc reporting related to travel spend, expense trends, and compliance.
- Provide support in continuous improvement and process optimization.
Requirements
- Bachelor's degree or relevant.
- Minimum of 2 years in travel/hospitality industry (or relevant industry) or minimum 1 year in business travel account management or as a business/corporate travel specialist.
- Experience with business travel tools such as Sabre, Concur, Egencia Amex GBT or other GDS/Travel Management tools.
- Strong experience in expense management, including expense processing, auditing, and reconciliations in ERP systems.
- Experience working with Workday ERP (preferred) or similar ERP systems (nice to have).
- Proficiency in Microsoft Office Suite.
- Knowledge of Travel Procurement.
- Demonstrates the ability to manage multiple project deliverables on multiple projects effectively.
- Excellent interpersonal communication skills, strong negotiation experience, comfort with C-level interaction, proactive, customer and solution-driven attitude.
- Ability to function in a fast-paced, demanding environment.
- Strong analytical and problem-solving skills.
SOTI does not charge any fees at any stage of the recruitment process. You can verify the authenticity of any SOTI job opportunities by visiting SOTI Careers. SOTI shall not be liable for any fraudulent recruitment activities carried out by unauthorized individuals or organizations.
If you want to bring your ideas to life, apply at SOTI today.
Please note that SOTI does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Services Agreement with agency/recruiter, SOTI will not consider or agree to payment of any referral compensation or recruiter fee.
