Skill required: NA - Business Transformation
Designation: Business Transformation Manager
Qualifications:Any Graduation
Years of Experience:13 to 18 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do In this role, you will be expected to develop transformation vision, assess vision feasibility and capability gaps, deep-dive analysis on risk and failure areas of process, process control validation, providing recommendations which helps for process transformation and improvement.. This global role supporting solutions across all capabilities. They are not expected to be the expert across all the offerings. Knowledge of 1 or more domains is expected. They are expected to be able to work with SMEs to build solution across offerings. Perform deep-dive and validate controls in the delivery operations and identify if there are any gap or mis in current controls. Recommend solutions which will help to fix and transform current controls to effective value driven outcome.
What are we looking for
- Negotiation skills
- Detail orientation
- Problem-solving skills
- Strong analytical skills
- Risk management
- Good understanding of different capabilities (F&A, HRO, Health, Insurance, Banking etc)
- Open to work in highly dynamic environment
- Good questioning skills, Probing skills, Problem solving skills and Solution oriented skills
- Good Analytical skills to perform deep dive analysis, data patterns, predictive analytics, proactive analytics
- Deep knowledge in reading between the lines on issues, data sets, impact, foresee risks/issues
- Thinking out of the box to find feasible solutions to the problems
- Excellent communication skills to interact with Top Stakeholders in the company
- Knowledge in Generative AI to drive predictive patterns from data sets Roles and Responsibilities:
- Performing deep dive analysis on the issues and come up with data trends and patterns to drive actionable insights
- Generating insights from diverse data sets and sharing recommendations & Best Practices to improve overall client operations and client experience
- Analyzing different data sets and coming up with data patterns, predictive analytics, proactive analytics etc
- Performing Root Cause Analysis and Corrective Actions & Preventive Actions to the issues
- Good documentation skills (Data consumed by Top Leaders)
- Good working knowledge in PI Tools and Quality Processes
- Good working knowledge in Excel and PowerPoint
- Good working knowledge in service metrics and business metrics to help client operations to improve overall performance, Any Graduation
