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Business Systems Analyst

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Job Description

Overview

About Business Unit:

At the core of all that Epsilon does is a team that sets the foundation of our IT infrastructure. The team drives innovation and efficiency through pioneering technology across Epsilon's platforms and business verticals. From being the first point of contact for infrastructure needs to final deployment, the team provides end-to-end solutions for our client-facing platforms. ETS supports all aspects of revenue-generating platforms for Epsilon and sets the architectural direction for our enterprise deployments. By adopting the newest technologies, such as Cloud, Automation, and Artificial Intelligence, the team is at the front of redefining our digital business and capturing new opportunities.

The Business Systems Analyst – Data & Analytics (Power BI) role is a critical bridge between internal parties and technical teams. This position focuses on translating business requirements into scalable, secure, and insight driven BI solutions using Power BI and enterprise data platforms. The role demands strong analytical thinking, hands‑on BI development, and the ability to operate within enterprise governance and delivery standards.

Why We Are Looking for You

  • You have 4–7 years of experience delivering BI and analytics solutions in enterprise environments
  • You bring strong hands‑on expertise in Power BI, SQL, and data analytics
  • You are comfortable owning dashboards end‑to‑end—from requirements to production support
  • You can balance business storytelling with technical rigor and governance
  • You thrive in a collaborative, fast‑paced, global delivery model

What You Will Enjoy In This Role

  • Working with enterprise‑scale datasets and BI platforms used by global partners
  • End‑to‑end ownership of analytics and reporting solutions
  • Close collaboration with data engineers, platform teams, and business leaders
  • Exposure to security, governance, automation, and performance optimization

Click here to view how Epsilon transforms marketing with 1 View, 1 Vision and 1 Voice.

Responsibilities

  • Gather, analyze, and document business, functional, and data requirements
  • Design and develop Power BI dashboards and reports aligned to business Key Performance Indicator's
  • Perform data analysis, validation, and reconciliation across multiple systems
  • Build and optimize data models, DAX measures, and Power Query transformations
  • Implement security, governance, and quality standards for BI assets
  • Support UAT, team member reviews, and production releases
  • Monitor, maintain, and enhance production dashboards and datasets
  • Create and maintain clear documentation for reports, datasets, and metrics

Qualifications

  • BE / B.Tech / MCA (No correspondence courses)
  • 4–7 years of experience as a Business Analyst / BI Analyst / Power BI Analyst
  • Good communication and multi-functional collaboration skills

Core Power BI Skills (Must‑Have)

  • Strong expertise in Power BI Desktop and Power BI Service
  • Development of interactive, enterprise‑grade dashboards using filters, slicers, drill‑through, bookmarks, and tooltips
  • Advanced data modeling (star/snowflake schemas, relationships, performance tuning)
  • Proficient DAX for complex measures, time intelligence, and optimized calculations
  • Strong Power Query (M) skills for data transformation and cleansing
  • Experience with BI automation, including:
    • Power Automate for refreshes, alerts, and workflows
    • Python for advanced analytics and Databricks integration
    • Azure DevOps for version control and CI/CD of BI artifacts
Data & Backend Skills (Very Important)

  • Strong SQL expertise (joins, aggregations, CTEs, query optimization)
  • Hands‑on experience with enterprise data sources:
    • SQL Server, Azure SQL, Synapse
    • Databricks
    • Excel, CSV, APIs
  • Solid understanding of data pipelines, refresh cycles, and dependencies
  • Knowledge of Import, DirectQuery, and Composite models in Power BI
  • Ability to ensure data accuracy, consistency, and reliability
Visualization & Storytelling Skills

  • Apply data visualization standard processes to build intuitive dashboards
  • Select appropriate visuals aligned to business questions and Key Performance Indicator's
  • Design executive‑ready dashboards with strong layout, hierarchy, and consistency
  • Translate complex data into clear, actionable business insights
  • Use annotations and narratives to guide partner decision‑making

Security, Governance & Quality

  • Implement Row‑Level Security (RLS) and lead workspace permissions
  • Adhere to enterprise data sensitivity and compliance standards
  • Perform data validation, reconciliation, and quality checks
  • Ensure collaborator sign‑off before production releases

Collaboration & Operational Skills

  • Work with shared datasets and certified semantic models
  • Collaborate closely with data engineers, analysts, and business partners
  • Participate in requirement discussions, design reviews, and walkthroughs
  • Fix refresh failures, monitor usage, and tune performance
  • Provide ongoing production support and continuous improvements

Nice‑to‑Have / Advanced Skills

  • Power BI Embedded
  • Automation using Power Automate beyond refresh workflows
  • Familiarity with Tableau or Looker
  • Experience in Agile / iterative delivery models

Additional Information

Epsilon is a global data, technology and services company that powers the marketing and advertising ecosystem. For decades, we've provided marketers from the world's leading brands the data, technology and services they need to engage consumers with 1 View, 1 Vision and 1 Voice. 1 View of their universe of potential buyers. 1 Vision for engaging each individual. And 1 Voice to harmonize engagement across paid, owned and earned channels.

Epsilon's comprehensive portfolio of capabilities across our suite of digital media, messaging and loyalty solutions bridge the divide between marketing and advertising technology. We process 400+ billion consumer actions each day using advanced AI and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Epsilon is a global company with more than 9,000 employees around the world.

Our pillars aren't just words. They're how we show up every day.

  • People centricity: We focus on employee well-being in an environment where colleagues truly care about each other.
  • Collaboration: We work together, support one another, and collectively achieve goals.
  • Growth: There are endless opportunities for growth through learning, development and career advancement.
  • Innovation: We drive progress through cutting-edge solutions and forward-thinking approaches.
  • Flexibility: We've created a balance between work and personal life, and we encourage adaptability to solve problems creatively.

Our values guide us to create value for our clients, our people and consumers.

  • Act with integrity
  • Work together to win together
  • Innovate with purpose
  • Respect all voices
  • Empower with accountability

These pillars and values are our foundation—shaping our culture, guiding our decisions, and uniting us in common purpose.

Epsilon is an Equal Opportunity Employer.

Epsilon is committed to promoting diversity, inclusion, and equal employment opportunities by using reasonable efforts to attract, recruit, engage and retain qualified individuals of all ethnicities and backgrounds, including, but not limited to, women, people of color, LGBTQ individuals, people with disabilities and any other underrepresented groups, traits or characteristics.

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Job ID: 147502689

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