Business System Analyst
R Systems International- Posted a month ago
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Job Description
Hiring: Business/System Analyst – Insurance
We are looking for an experienced Business/System Analyst to join the Information Management / Application team, supporting insurance business applications, system enhancements, projects, testing, and application issue resolution.
Role Details
Position: Business/System Analyst
Department: Information Management
Experience: 2+ Years (budget is 6400 max)
Domain: Insurance
Job Type: Full-time / Contract
Job Function: Information Technology / Business Analysis
Industry: Insurance / Information Services
Work Mode: As per project requirement
Key Responsibilities
- Gather, analyze and document business/user requirements
- Prepare User Requirement Specifications (URS) and Functional Specifications
- Perform process modelling, feasibility study and system impact analysis
- Act as a bridge between business users, solution teams and vendors
- Configure/setup products and system processing based on business requirements
- Prepare test plans, test scenarios and test cases
- Perform system/integration testing and manage/monitor UAT
- Investigate application issues and perform issue/root-cause analysis
- Support system enhancements and application development initiatives
- Plan and manage project/enhancement timelines
- Coordinate with vendors and solution teams to ensure timely delivery
- Support data extraction and analysis for issue investigation
- Prepare issue analysis reports and recommend appropriate solutions
Mandatory / Top Skills
Business Analysis / System Analysis
Requirements Gathering & Analysis
URS / Functional Specifications
Process Modelling
System Impact Analysis
SDLC & System Implementation
Test Planning & Test Execution
UAT Management
Application Support / Issue Analysis
Stakeholder Management
Vendor Management
Insurance Domain Knowledge
Good to Have
- Insurance qualifications
- Product setup / Processing / Claims / Finance experience
- Data migration experience
- Data mapping, reconciliation and cleansing
- AI/ML, automation and analytics exposure
- Experience using ChatGPT / Microsoft Copilot
- Chinese/Mandarin speaking or understanding
Ideal Candidate
We are looking for someone who can confidently work across business users, technical/solution teams and external vendors, while owning requirements, system analysis, testing/UAT and delivery of application enhancements.
Interested candidates can share their updated CV / connect via LinkedIn.
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More Info
Key Skills
Insurance Domain Knowledge
System Impact Analysis
UAT Management
SDLC System Implementation
Issue Analysis
URS Functional Specifications
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