Business System Analyst (BSA)

Key Responsibilities:

• Gather, analyze, and document detailed business and functional requirements from key stakeholders across various departments.
• Liaise effectively between business users and technical teams to ensure clarity and alignment on requirements.
• Conduct gap analysis and impact assessments for existing and new systems to identify areas for improvement.
• Work extensively with Insurance domain processes, encompassing both Life and General Insurance.
• Act as a bridge between business units, technology teams, and support teams to facilitate smooth communication.
• Facilitate workshops, meetings, and interviews to elicit and validate business requirements.
• Ensure that solutions meet the documented business needs and functional requirements.
• Support User Acceptance Testing (UAT) and assist with post-production verification and issue resolution.

Key Skills & Knowledge Required:

• 6-7 years of strong experience as a Business System Analyst.
• Deep understanding of the Insurance domain, with Life and General Insurance experience considered a significant advantage.
• Expertise in the Enginum platform is highly desirable.
• Excellent requirement gathering, documentation, and analytical skills.
• Strong stakeholder communication and collaboration abilities.
• Experience working within cross-functional teams to deliver solutions.
• Proficiency in tools such as Jira, Confluence, MS Office Suite, and Visio.
• Familiarity with Agile methodologies is a plus.