Business Support Specialist

Who We Are

At MediaKind, we're reshaping the future of streaming video—and we're moving at incredible speed. Our cloud-native, agile technology enables customers to rapidly build, deploy, and scale premium streaming experiences, removing traditional barriers to innovation and growth.

We're on a mission to transform how the world watches video: making every moment extraordinary, personalized and valuable for content owners and their consumers.

Here, you'll be part of a dynamic team that's redefining how media experiences come to life. Our award-winning products simplify complex operations, enabling customers—from iconic sports brands to innovative broadcasters and content owners—to focus purely on storytelling, and growth. By replacing legacy complexity with cloud-connected solutions, we ensure speed, simplicity, and commercial transparency. You'll be joining a team that values practical thinking over buzzwords, and velocity over bureaucracy.

Beyond technology, our true strength lies in our people. We are committed to fostering a passionate community of creators, developers, and artists who love what they do. Together, we'll redefine the art of streaming.

If you're ready to build what's next in streaming—and do it with a team that moves fast, thinks boldly, and builds with intent—come make it happen with us.

Work Location: India (Hybrid-Bangalore)

Position Overview:

Department: India Operations

Role Summary: This is a multifaceted role that brings together Executive Administration, Employee Engagement, and Operations — spanning facilities management and statutory compliance. The ideal candidate will be equally comfortable supporting senior leadership, driving employee experience initiatives, and ensuring the smooth day-to-day functioning of India Operations.

Key Responsibilities:

Executive Responsibilities :

Provide executive support to the India Head, ensuring seamless coordination across administrative and operational responsibilities.

• Manage the executive calendar efficiently, ensuring optimal scheduling and minimal conflicts.
• Manage end-to-end business travel coordination, including visa applications, flight bookings, accommodation, and travel logistics.
• Ensure accurate verification, processing, and reconciliation of travel and non-travel expense claims.
• Take full ownership of executive leadership visits, ensuring seamless hospitality and coordinating end-to-end arrangements.
• Publish presentation decks for the specific meetings.
• Maintain and update the signed document database, ensuring accurate record-keeping and easy retrieval of documents.
• Skilled in handling private and sensitive information with utmost care and professionalism.

Administrative responsibilities:

• Manage device procurement and budget, including obtaining necessary approvals, coordinating with sourcing teams, procuring appropriate devices, and ensuring timely allocation to team members.
• Manage the rewards and recognition (R&R) program for India.
• Lead the employee engagement team, driving end-to-end concept development, planning, and execution of engagement initiatives and events.
• Working closely with cross-functional teams and provide logistics and administrative support.
• Maintain and update the critical distribution list and slide decks.

India Operations responsibilities:

• Maintain and manage the security access database, ensuring all required compliance documentation is accurately completed and updated.
• Oversee daily facility operations, maintenance activities, and workplace functionality to ensure smooth business operations.
• Manage inventory levels and procurement of facility supplies, equipment, and operational resources.
• Manage India operations and facilities budget planning, expense tracking, and cost monitoring.
• Ensure timely processing, verification, and maintenance of monthly operational reports, invoices, and vendor-related documentation.
• Manage vendor relationships effectively, including purchase order creation, coordination, invoice tracking, and timely vendor payments.
• Ensure all purchased devices and equipment are properly recorded and updated in the fixed asset database.
• Provide operational support to the Finance team on GST-related purchases and documentation as required.
• Handle STPI documentation, compliance coordination, and fixed asset filing activities.
• Coordinate and maintain board meeting documentation and related administrative support.

Join our team at MediaKind and be part of a dynamic and supportive environment where your contributions make a meaningful impact on our success.

Here at MediaKind, we are dedicated to creating an inclusive workplace where we appreciate the unique skills, capabilities and perspectives that our people bring. We believe that diverse teams are better for our employees, customers and our business. Everyone's identity, background and life experiences add to the MediaKind story, and we welcome all.