Business Solution Architect – Enterprise Platforms & Transformation - VOIS
Who we are
VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
#VOIS #BeUnrivalled #CreateTheFuture
About this Role
We are seeking a Business Solution Architect to join the Corporate Functions Service Tower (CFST), supporting Finance, HR, Data Analytics and Security functions across a global organisation. This role is instrumental in shaping scalable business solutions, evolving architecture frameworks, and driving platform adoption to deliver measurable business value and exceptional customer experiences.
The successful candidate will partner with business and technology stakeholders to design, optimise and implement innovative solutions, leveraging emerging technologies such as AI, automation and enterprise platforms. They will contribute to architecture strategy, governance and transformation initiatives, ensuring solutions are scalable, reusable, cost-efficient and aligned to organisational objectives.
Location: India or Hungary
What you will do
Service & Solution Design
- Contribute to shaping Corporate Functions solution strategy by defining advanced, scalable solutions for business services and customers.
- Design end-to-end business solutions that maximise reuse, improve cost efficiency and utilise emerging technologies including AI and automation.
- Own the solution design lifecycle from ideation and concept development through to architecture definition and scalable implementation.
- Act as a bridge between business and technology teams to ensure solutions are practical, user-focused and sustainable.
- Ensure all solutions align with established architectural principles, governance standards and guardrails.
- Define operational readiness requirements, scalability considerations and success measures for solution implementations.
- Support leadership reporting through regular updates on progress, outcomes and value delivery.
Service Architecture
- Contribute to the development and continuous improvement of Corporate Functions architecture strategy.
- Support the definition and maintenance of architecture frameworks, standards, governance models and principles.
- Identify architecture gaps and support initiatives designed to address strategic transformation priorities.
- Promote standardisation, consistency and reuse across platforms, services and processes.
- Support the design of future-state architectures that drive enhanced user experiences and business outcomes.
Platform Adoption
- Analyse platform adoption metrics and identify high-impact opportunities for optimisation and improvement.
- Support initiatives that enhance standardisation, automation, efficiency and customer experience.
- Contribute to governance activities that improve platform utilisation and business value realisation.
- Prepare data-driven updates and recommendations for senior leadership forums.
General Responsibilities
- Collaborate with cross-functional teams to design, deliver and optimise solutions and services.
- Support the scaling of architecture capabilities and solutions beyond Corporate Functions.
- Monitor emerging technologies, industry trends and customer priorities, providing recommendations and insights.
- Build effective relationships with stakeholders across Finance, HR, Supply Chain Management, IT and external technology partners such as SAP.
- Contribute to a culture of collaboration, continuous improvement and architecture excellence.
- Ensure solution recommendations are supported by strong architectural, governance and business considerations.
Who you are
- Proven experience delivering business and solution architecture across multiple business domains, ideally within large telecommunications or technology-driven organisations.
- Strong understanding of operational processes, systems and service delivery models across Finance, HR and Supply Chain Management environments.
- Excellent stakeholder engagement and influencing skills with the ability to collaborate effectively across business and technology teams.
- Experience working in customer-facing consultancy or advisory roles, presenting strategic recommendations and delivering value-led outcomes.
- Strong knowledge of Business Analysis, Design Thinking, Requirements Engineering and user journey design.
- Experience producing architecture artefacts including wireframes, workflows, integration designs and user experience flows.
- Ability to evaluate and recommend technology solutions aligned to business needs and strategic objectives.
- Passion for delivering scalable, automated, reusable and customer-centric solutions.
- Highly self-motivated, proactive and comfortable operating within complex, multi-project environments.
- Experience working within agile delivery models and supporting teams through transformation initiatives.
Technical and Professional Qualifications
- In-depth knowledge of enterprise technology environments, including ERP platforms, Data & Analytics solutions, RPA technologies, AI capabilities and Microsoft platforms.
- Master's degree in Computer Science, Engineering or a related technical discipline.
- Proven experience supporting transformation, digitalisation or innovation-focused programmes.
- Minimum five years of relevant experience in business solution architecture, service architecture or enterprise transformation disciplines.
Not a Perfect Fit
Concerned you may not meet every requirement Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.
What's in it for you
- Opportunity to influence enterprise-wide solution strategy across global Corporate Functions.
- Exposure to complex transformation, digitalisation and platform optimisation initiatives.
- Collaboration with senior business leaders, architects and strategic technology partners.
- Involvement in the adoption of emerging technologies including AI, automation and advanced analytics.
- Opportunity to shape scalable services and governance models that deliver measurable business outcomes.
- International exposure through collaboration with stakeholders across multiple countries and business functions.
What skills you will learn
- Enterprise and business architecture strategy development.
- Advanced solution design and scalable platform architecture.
- AI, automation and digital transformation implementation approaches.
- Architecture governance, frameworks and standards management.
- Platform adoption analytics and value realisation methodologies.
- Executive stakeholder engagement and strategic communication.
- Cross-functional transformation leadership and enterprise change delivery.
- Customer-centric design, service optimisation and operational excellence practices.
VOIS Equal Opportunity Employer Commitment
Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.
Join Us
At Vodafone, we're working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drives us, and we experiment, learn fast and get it done, together.
With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.
