Business Relationship Executive

Key Responsibilities

Customer Interaction

• Greet and assist walk-in customers or callers with professionalism and courtesy.

Query Resolution

• Address customer inquiries, provide accurate information about products or services, and escalate issues when necessary.

Communication Handling

• Manage incoming and outgoing calls, emails, or basic documentation as required.

Support Coordination

• Coordinate with internal teams to ensure prompt service delivery and customer satisfaction.

Record Maintenance

• Maintain logs, reports, and records related to customer visits, complaints, or follow-ups.