Business Process Quality Experienced Professional
Hitachi Energy- Posted 5 hours ago
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Job Description
The opportunity:
Support the global Quality Management Methods (QMM) team in maintaining an effective Quality Management System (ISO 9001). The role focuses on document management, operational execution and consistent follow-up with local units to ensure that global Quality requirements are implemented and sustained.
How you'll make an impact:
- Maintain and continuously support the BU High Voltage Quality Management System (QMS), ensuring effective implementation of global Quality requirements across all business units.
- Coordinate and administer controlled Quality documentation, including creation, review, approval, publication, periodic updates, and archiving in accordance with established governance and compliance requirements.
- Manage document structures, metadata, user access, records, and system administration activities within OpenText/xECM and related document management platforms.
- Follow up on QMM-related tasks, actions, and improvement activities with local Quality teams, monitor progress, and provide transparent status reporting to stakeholders.
- Support local Quality organizations in understanding and applying global processes, standards, Q-LOM requirements, and Quality Management System expectations.
- Contribute to audits, management reviews, and continuous improvement initiatives by maintaining accurate documentation, records, and objective evidence.
- Organize and facilitate regular global Quality community meetings, training sessions, and communication activities to ensure effective knowledge sharing and alignment across regions.
- Develop user guidance, training materials, and awareness content to strengthen Quality competencies and consistent application of QMM requirements.
- Act as a key contact for document management and Quality system topics, collaborating with stakeholders across functions, countries, and cultures in a global environment.
- Support the continuous improvement and digitalization of Quality processes and systems, leveraging tools such as OpenText/xECM, ADONIS, Microsoft 365, and related business applications.
Your Background:
. Bachelor's/Master's degree in Engineering (Electrical/Mechanical/IT).
. Excellent English verbal and written communication skills.
. Proficient in MS-Office, Power BI or any other Business Intelligence tool.
Knowledge, Skills and Experience
. Basic understanding of Quality Management Systems, controlled documentation and process requirements.
. Strong attention to detail, structured working style and confidence in handling rules, workflows and records.
. Good coordination and follow-up skills, with the discipline to close operational actions on time.
. Ability to prepare clear documents, instructions and status summaries for different stakeholders.
More Info
Key Skills
About Company
Hitachi Energy is a global technology leader that is advancing a sustainable energy future for all. We serve customers in the utility, industry and infrastructure sectors with innovative solutions and services across the value chain. Together with customers and partners, we pioneer technologies and enable the digital transformation required to accelerate the energy transition towards a carbon-neutral future. We are advancing the world's energy system to become more sustainable, flexible and secure whilst balancing social, environmental and economic value. Hitachi Energy has a proven track record and unparalleled installed base in more than 140 countries. Headquartered in Switzerland, we employ around 40,000 people in 90 countries and generate business volumes of approximately $10 billion USD. www.hitachienergy.com

