Title: IBM BPM/BAW Administrator
Experience: 7 years
Location: Noida
Skills Required: IBM BPM/BAW platforms
Notice Period: Immediate joiner or up to 1 month.
Key Responsibilities:
- Provide 24×7 Operations & Maintenance (O&M) support for IBM BPM/BAW platforms.
- Administer, monitor, and maintain IBM BPM/BAW environments across Development, UAT, and Production.
- Perform patching, upgrades, deployments, and environment configuration activities.
- Monitor system health, troubleshoot issues, and ensure platform availability and performance.
- Conduct performance tuning, capacity planning, and incident/problem management.
- Coordinate with IBM/OEM teams for PMRs, support tickets, and issue resolution.
- Manage Disaster Recovery (DR) operations, including DR drills, failover, and switchover activities between DC and DR sites.
- Ensure compliance with defined SLAs, security policies, and operational procedures.
- Prepare operational reports, technical documentation, SOPs, and knowledge articles.
