SANS Institute - Who are we and what do we do

As the most trusted source for cyber security training and certification, the SANS Institute has earned a reputation for excellence and a trusted partner position with the world's leading organisations. Established in 1989, SANS Institute's standing as the preeminent provider of cybersecurity skills has seen our operations grow across the globe, with intensive, hands-on training courses delivered online and in-person in more than 100 cities in North America, Europe and the Middle East, and across the Asia Pacific region. It is our ongoing mission to empower cyber security professionals with the practical skills and knowledge they need to make our online world a safer place. Come and contribute to our growth story.

About the role:

We are looking for a proactive and resourceful intern for 6 months to support our Singapore team across business development and operational initiatives. This role is ideal for someone who enjoys solving problems, creating high-quality business materials, leveraging AI tools to improve productivity, and supporting day-to-day business operations.

You will work closely with the team to help improve efficiency, support sales activities, and contribute to projects that enhance the overall effectiveness of the business.

This internship offers the opportunity to be considered for a full-time permanent position with SANS upon successful completion of the program, based on individual performance and business needs.

Key Responsibilities:

Business Development

• Assist in the preparation of customer presentations, proposals, and sales materials.
• Develop and maintain business development collateral, templates, and supporting documentation.
• Conduct market and industry research to support sales and business growth initiatives.
• Support the team in preparing client-facing materials and reports.

AI & Process Improvement

• Identify opportunities to improve workflows using AI and automation tools.
• Develop prompts, templates, and simple automations to streamline repetitive tasks.
• Research and evaluate emerging AI tools that can enhance team productivity.
• Document and share best practices for AI-enabled ways of working.

Operations Support

• Support the administration and coordination of SkillsFuture-related programmes and operational activities.
• Assist with documentation, reporting, scheduling, and process tracking.
• Help maintain accurate records and ensure operational tasks are completed efficiently.
• Provide general administrative and project support to the Singapore team as required.
• Registrations Audit prep

What you bring to the role:

• Currently pursuing a degree in Business, Engineering, Information Systems, Computer Science, Data Analytics, Marketing, or a related discipline.
• AI-native with Claude Code or Codex
• Strong organisational skills with excellent attention to detail.
• Comfortable creating presentations and working with Microsoft Office (particularly PowerPoint and Excel)
• Strong written and verbal communication skills.
• Curious, proactive, and willing to learn new technologies and business processes.