Job Description
Business Operations Coordinator | Remote | India
About the Role
Triple is looking for an experienced Operations Coordinator to support US-based businesses with business operations, executive assistance, administrative support, reporting, and back-office coordination.
This is a full-time remote opportunity suited to professionals with backgrounds in Operations Coordination, Business Operations, Executive Assistance, Virtual Assistance, Office Administration, or Administrative Operations.
You will manage day-to-day workflows, prepare reports, coordinate with stakeholders, maintain business records, and help ensure smooth and efficient operations for our North American clients.
Key Responsibilities
- Business Operations: Coordinate daily workflows, track deliverables, manage follow-ups, and support process improvements.
- Executive and Administrative Support: Manage calendars, emails, meetings, business correspondence, documentation, and presentations.
- Excel and MIS Reporting: Prepare operational reports, MIS dashboards, spreadsheets, and trackers using Microsoft Excel or Google Sheets, including formulas, lookup functions, and pivot tables.
- Project Coordination: Track project timelines, action items, deadlines, and deliverables while coordinating with internal teams and external stakeholders.
- Data Management and Research: Maintain accurate records, validate data, conduct online research, and prepare summaries for business decisions.
- Vendor and Back-Office Support: Coordinate vendor communications, documentation, invoices, orders, and routine operational follow-ups.
Required Qualifications
- Minimum 3 years of full-time corporate experience in operations coordination, business administration, executive assistance, virtual assistance, office administration, or a related field.
- Bachelor's or Master's degree.
- Strong written and verbal English communication skills.
- Advanced working knowledge of Microsoft Excel or Google Sheets, including formulas, pivot tables, data management, and reporting.
- Experience with MIS reporting, administrative workflows, operational trackers, or project coordination.
- Strong organizational skills, attention to detail, and the ability to manage multiple priorities independently.
- A proactive approach to problem-solving, stakeholder coordination, and follow-ups.
Experience supporting US-based or international clients, working in outsourcing or offshoring, or handling US healthcare administration, insurance, or billing operations is an advantage.
Work Schedule
Full-time remote role supporting US business hours.
- Eastern Time shift: 6:30 PM–3:30 AM IST
- Pacific Time shift: 9:30 PM–6:30 AM IST
Five working days per week with rotational weekly offs. The assigned shift will depend on business requirements.
Work-from-Home Requirements
- Quiet, well-lit workspace.
- Laptop with at least 8 GB RAM and an Intel Core i5 8th-generation processor or equivalent.
- Working 720p webcam and headset.
- Reliable internet connection with a minimum speed of 100 Mbps.
- Smartphone.
If you have strong Excel skills, relevant operations or administrative experience, and can independently support business workflows during US hours, we encourage you to apply.
