Business Operations Associate

About VIOM

VIOM is a global technology consulting and AI-driven product company with presence across UAE, Singapore, and India. We work with financial institutions and enterprises to build scalable digital platforms and modern AI-enabled solutions.

As we scale, we are strengthening our internal operations function to ensure disciplined execution across HR, finance coordination, administration, and proposal management.

Role Overview

The Business Operations Associate will support core operational processes across the organization. This includes office administration, HR coordination, invoice and PO tracking, and structured coordination of RFP responses.

This is a hands-on role suited for someone organized, proactive, and process-oriented, who enjoys bringing structure to fast-moving environments.

Key Responsibilities
1. Office & Administrative Support

• Maintain company records, contracts, and documentation
• Coordinate vendor paperwork and compliance documentation
• Support leadership with scheduling, follow-ups, and documentation
• Ensure structured digital record-keeping

2. HR Operations Support

• Coordinate onboarding and offboarding processes
• Maintain employee documentation and records
• Track leave management and attendance
• Support payroll input coordination
• Ensure offer letters, NDAs, and contracts are properly documented

3. Invoice & PO Tracking

• Maintain structured trackers for customer invoices and vendor payments
• Coordinate purchase orders and supporting documentation
• Follow up internally for approvals
• Support reconciliation tracking (non-accounting role)

4. RFP Tracking & Coordination

• Maintain an updated RFP tracker with deadlines and ownership
• Assist in prioritization discussions
• Coordinate with technical, finance, and leadership teams for inputs
• Ensure submissions are completed within deadlines
• Maintain repository of proposal documents and reusable content
  

Required Qualifications

• 13 years of experience in operations, administration, HR coordination, or similar roles
• Strong proficiency in MS Excel and Word
• Highly organized with strong follow-through
• Ability to manage multiple deadlines
• Good written and verbal communication skills
• High attention to detail and accountability
  

Preferred

• Experience in a consulting, services, or technology company
• Basic understanding of HR processes in India
• Familiarity with RFP or tender processes
• Experience working in startup environments
  

Ideal Candidate

• Structured and process-driven
• Proactive in follow-ups
• Comfortable working directly with leadership
• Able to bring operational discipline to a growing organization
  

Growth Opportunity

This role offers exposure across HR, finance coordination, and business development operations, providing a strong foundation for career growth in operations management or business leadership roles.