Business Operations Associate (Chief of staff/Founders office)

About the Role

We are looking for a sharp, execution-focused Sales Development Representative (SDR) to work directly with the Founder's Office. This role sits at the intersection of sales strategy, lead generation, market discovery, and founder-led growth.

As an SDR in the Founder's Office, you will not just set meetings. You will help shape how the company goes to market, identify high-intent opportunities, and act as a critical feedback loop between prospects, sales leadership, and the founder.

This role is ideal for someone who wants early ownership, fast learning, and exposure to decision-making, while building a strong foundation in sales, growth, and business strategy.

Key Responsibilities

Sales Development & Lead Generation

Own top-of-the-funnel sales development activities including outbound prospecting, inbound qualification, and lead nurturing

Identify and research high-quality leads using LinkedIn Sales Navigator, CRM tools, databases, and manual research

Execute structured outbound campaigns via LinkedIn, email, calls, and other channels

Qualify leads based on ICP, budget, authority, need, and timeline (BANT / MEDDICC exposure preferred)

Founder's Office Support

Work closely with the Founder / Leadership Team on priority sales initiatives

Assist in testing new go-to-market strategies, messaging, and positioning

Provide real-time feedback from the market to refine pitch decks, pricing, and sales narratives

Support strategic deals, pilot accounts, and early enterprise conversations

CRM & Sales Operations

Maintain accurate records of leads, activities, and pipeline stages in CRM tools

Track outreach metrics, response rates, and conversion data

Ensure clean handoffs of qualified opportunities to Account Executives or Founders

Help build and improve sales playbooks, scripts, and SOPs

Market & Customer Insights

Conduct competitor analysis and market research to identify trends and gaps

Capture customer objections, buying signals, and decision drivers

Share insights to improve targeting, product-market fit, and conversion rates

Required Skills & Qualifications

14 years of experience in Sales Development, Inside Sales, Business Development, or Growth

Strong understanding of B2B and/or B2C sales cycles

Hands-on experience with LinkedIn prospecting, cold outreach, and lead qualification

Excellent written and verbal communication skills

Ability to work in a fast-paced, founder-led environment with minimal handholding

Comfortable working with ambiguity and evolving priorities

Strong organizational skills and attention to detail