Business Operations Analyst

Job Title: Business Operations Analyst

Location: Hyderabad, India

Employment Type: Full- time

Application Deadline: 10-06-2026

SKILLS REQUIRE

• DStrong experience in Business Analysis, Process Improvement, and Operational Excellence initiatives
• .Expertise in Reporting & Analytics, including KPI/OKR tracking, executive dashboards, and performance reporting
• .Hands-on proficiency with Power BI, Power Apps, ServiceNow, Azure DevOps (ADO), and Snowflake
• .Experience managing PMO governance, resource planning, project intake, and workflow automation
• .Proven ability to collaborate with cross-functional stakeholders and senior leadership to drive strategic initiatives

.
POSITION OVERVI

EWThe Lead Business Analyst is responsible for driving strategic and operational initiatives within the CIO Strategy & Operations organization by overseeing reporting, governance, process improvement, and automation efforts. This role partners with leadership and cross-functional teams to deliver data-driven insights, streamline operational processes, manage PMO-related activities, and ensure alignment with organizational objectives. The ideal candidate combines strong business analysis, stakeholder management, and analytics expertise with hands-on experience in tools such as Power BI, Power Apps, ServiceNow, Azure DevOps, and Snowflake to enhance operational efficiency and support executive decision-makin

g.
ROLES & RESPONSIBILIT

• IESLead CIO reporting activities, including monthly/quarterly business reviews, KPI dashboards, and OKR tracking to support leadership decision-maki
• ng.Analyze operational and business data using tools such as Power BI, ServiceNow, Azure DevOps, Power Apps, and Snowflake to generate actionable insigh
• ts.Manage governance processes, including role approvals, resource planning, and coordination with HR, Finance, PMO, and business stakeholde
• rs.Drive process improvement and automation initiatives to enhance operational efficiency, streamline workflows, and reduce manual effo
• rt.Support PMO operations by managing project intake, assignments, status tracking, and governance reporting for strategic transformation progra

ms.
EEOC COMPLI

ANCEWe are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, or any other protected characteris

tic.
DISCL

AIMERAI Usage Policy: Pacer Group uses AI-assisted tools to support candidate screening and recruitment processes. Final hiring decisions are made by human recruiters based on qualifications, experience, and client requirem