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Indiamart Intermesh Limited

Business Manager | Tele Annual and Servicing

3-5 Years
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Job Description

Job Responsibilities:

  • The position holder will be managing a team of 3-4 TL's including 20-30 individuals 
  • Build and manage productive, professional relationships with clients
  • Hire, Train and Retain your team. Formulate their developmental plan and ensure fulfilment of their training needs 
  • Maximize revenue by upselling other services and achieve fortnightly, monthly client retention and revenue targets
  • Daily 08-10 meaningful telephone/video calls with clients

Candidate Attributes:

  • Client handling and application of Tele-sales techniques
  • Quick thinking and problem-solving
  • Verbal communication with active listening 
  • Vision and foresight to create new opportunities for customer 
  • Team Management & Interpersonal skill
  • Data Interpretation & Reports Management
  • MBA from Tier 1 and Tier 2 College
  • 2-5 yrs of experience in Inside Sales / Service/ Retention 
  • Preference for candidates with Team handling experience of 10+ individuals (at-least 1yr+ experience )

About Company

IndiaMART is India’s largest online B2B marketplace, connecting buyers with suppliers. With a 60% market share of the online B2B Classified space in India, the channel focuses on providing a platform to Small and medium Enterprises (SMEs), large enterprises as well as individuals. Founded in 1999, the company’s mission is ‘to make doing business easy.
Over the last 28 years, we have been continuously evolving our platform using sophisticated business-enablement technologies to make doing business easy. Our credo, 'to make doing business easy', appropriately depicts our approach. With 104 million product offerings and 7.8 million responsive supplier base, we provide ease and convenience to our 187 million buyers. Our IPO was a thumping success in 2019, reaffirming the trust of our users and investors alike.
IndiaMART has been the proud recipient of the 'Most Promising Company of the Year” at the CNBC Awaaz CEO Awards in 2019, ‘Video Content in a Business Website- Special Mention’ at Video Media Awards and Summit 2019, ‘Best Online Classified Website’ at Drivers of Digital Summit & Awards 2018, ‘Best Business App Award’ at GMASA 2017, ‘Special Contribution Award’ at WASME – Super SME Awards 2016, Manthan Award South Asia and Asia Pacific 2013 under the ‘E-business and Financial Inclusion’ category and Red Herring 100 Asia Awards 2008.
IndiaMART has over 5,186 employees located across 61 offices in the country. We look forward to having you as a part of the team.

Job ID: 107285301

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