Business manager Home loans

Company Description AU SMALL FINANCE BANK began over three decades ago as the entrepreneurial vision of founder Sanjay Agarwal, a Chartered Accountant and first-generation business leader, supported by a highly skilled team. The bank has grown rapidly, evolving from a small finance institution into one of India's fastest-growing banks and is now transitioning toward a Universal Bank model. Throughout this journey, AU SMALL FINANCE BANK has focused on customer-centric solutions designed around the needs of diverse communities. The organization is committed to long-term, sustainable growth while aligning its goals with the broader interests of society. Team members join a culture that values merit, excellence, and meaningful impact on customers lives.

Role Description The Business Manager – Home Loans will be responsible for driving home loan business growth in the Jalandhar branch through lead generation, customer acquisition, and portfolio management. This full-time, on-site role includes overseeing the end-to-end home loan process, from initial customer inquiry and eligibility assessment to documentation, approval coordination, and post-disbursement follow-up. The role involves building and maintaining strong relationships with customers, channel partners, and internal stakeholders to ensure a seamless and compliant lending experience. The Business Manager will monitor sales performance, track market trends, and implement strategies to meet and exceed assigned targets while maintaining credit quality. Daily responsibilities also include coordinating with credit, operations, and risk teams, ensuring adherence to regulatory and internal policies, resolving customer issues promptly, and contributing to branch-level business planning and reporting.

Qualifications

• Candidates should possess strong sales and business development skills, including lead generation, client acquisition, and portfolio growth in retail lending or home loans.
• Candidates should possess sound knowledge of home loan products, housing finance processes, and basic credit and risk assessment principles.
• Candidates should possess customer relationship and communication skills, with the ability to explain financial products clearly and handle queries and escalations effectively.
• Candidates should possess organizational and operational skills to manage documentation, coordinate with internal teams, and ensure compliance with banking and regulatory guidelines.
• Candidates should possess analytical and reporting skills to track performance metrics, understand market trends, and support data-driven decision-making.
• Relevant experience in banking, NBFCs, or housing finance, especially in home loans or mortgage products, is highly beneficial.
• A graduate degree in business, finance, commerce, or a related field is preferred; a postgraduate qualification or professional certifications in finance or banking are an advantage.
• Comfort using banking systems and digital tools, along with the ability to work in a target-driven environment while maintaining ethical standards and customer-first focus.