Job Title : Business Manager - Catalysts
Entity : Evonik Catalysts India Pvt. Ltd.
Work Location : Dombivli
Purpose of the Position :
- Ensure the attainment of revenue and contribution margin targets for the Catalysts product line.
- Lead key account management efforts specifically for the pharmaceutical segment.
- Develop and implement a bottom-up regional sales strategy for pharmaceutical customers and key accounts, ensuring alignment with the short-, mid-, and long-term objectives of the business line and product group strategies. Collaborate with the regional director of sales to establish processes that support and drive growth.
- Manage existing accounts, acquire new customers, and manage project business activities while maintaining high customer satisfaction and driving optimal commercial development.
Key Responsibilities :
Sales Management:
- Oversee all sales activities for Lifescience and Performance Catalysts products within the India region, ensuring alignment with legal entities and organizational goals.
- Achieve annual sales and profitability targets (revenue/CM1).
Customer Relationship Development:
- Maintain and expand customer relationships at multiple levels and across functions.
- Develop customer strategies and action plans, including buying center analysis, meeting preparation, and negotiation planning.
Offer and Contract Management:
- Prepare, negotiate, and manage offers and contracts.
- Implement pricing strategies for product groups to ensure profitability and competitiveness.
Sales Planning and Forecasting:
- Plan and forecast sales using a bottom-up approach while aligning with top-down expectations.
- Identify and document business opportunities to support the development of regional and country sales budgets.
Customer Complaint Management:
- Initiate and oversee customer complaint resolution processes.
- Follow up on complaints and manage communication with customers to ensure satisfaction.
Market Intelligence and Reporting:
- Gather and document information on individual customers, competitor activities, new technologies, and market developments.
- Identify and report trends and shifts in relevant markets to support strategic decision-making.
Distributor and Sales Agent Management:
- Manage external distributors and sales agents in accordance with Evonik guidelines and requirements.
- Coordinate closely with MSE channel management and the regional head of sales to ensure efficient channel operations.
Business Development & Sales Growth:
- Evaluate opportunities to grow the Catalysts business in the Indian subcontinent using the existing product portfolio of the Catalysts Business Line.
- Ensure desired profitability while expanding market presence.
- Drive growth in the Catalysts business across the Indian subcontinent by utilizing regional sales resources under the guidelines of internal distribution/internal sales processes.
- Establish strong rapport with overseas colleagues and provide prompt solutions for the product line.
- Perform additional tasks as assigned to meet evolving business needs.
Education, Certification, and Relevant Experience Required
- Bachelor's degree in Science is mandatory, with a minimum of 10 years of sales experience in the relevant industry.
- A degree in Chemical Engineering (BE Chemical) is preferred.
- Candidates with a background in selling raw materials to the Pharmaceutical API segment are highly desirable.
Additional Skills and Abilities Required for this Position
- Strong ability to effectively coordinate with internal and external stakeholders to identify new business opportunities, analyze industry trends, and develop strategies to achieve business targets.
- A critical skillset in identifying business opportunities and devising solutions to meet evolving business needs is essential.
