Business Head Platos (Elior)

About the Role

We are looking for an entrepreneurial and commercially driven Business Head to lead Platos as a distinct business vertical within the Elior ecosystem, focused on food aggregation and technology-enabled solutions for institutional catering. The role will have end-to-end ownership of the business, including growth, customer relationships, operations, food partner network and team leadership.

Key Responsibilities

• Own the strategy, growth and overall performance of the Platos vertical.

• Lead and manage Sales, Operations, Customer Management and Food Partner/Supply relationships.

• Drive new customer acquisition, strategic accounts and business expansion.

• Build and strengthen a scalable network of food partners and catering operators.

• Ensure strong operational delivery, customer satisfaction and retention.

• Work closely with Product & Technology teams to translate customer and operational needs into technology solutions.

• Identify opportunities to leverage Elior's capabilities, relationships and scale to grow the business.

• Build, mentor and lead a high-performing cross-functional team.

• Own key business metrics including revenue, GMV, margins, growth and profitability.

Ideal Candidate

• 10+ years of experience in business leadership, sales, operations or customer-facing roles.

• Experience in institutional catering, food services, hospitality, facility management or food-tech is strongly preferred.

• Proven experience leading sales/business development or customer-facing teams.

• Strong commercial acumen and experience managing large enterprise customers.

• Experience managing vendors, partners or supply networks is an advantage.

• Entrepreneurial mindset with the ability to build and scale a business.

• Strong communication, negotiation and people leadership skills.

Why This Role

An opportunity to build and lead a new business vertical within Elior, combining the group's food-service expertise with Platos technology and food aggregation capabilities to shape the future of institutional catering.