Position Overview:
The Business Head Payment Aggregator (Cross-Border) will be responsible for developing and leading the company's cross-border payment business. The role involves defining the business strategy, driving partnerships, ensuring regulatory compliance, building the product roadmap, and achieving revenue growth in the international payment segment. The incumbent will play a pivotal role in establishing the company as a leading player in global payment aggregation and remittance services.
1. Business Strategy & Market Expansion
- Develop and execute the business strategy for cross-border payment aggregation.
- Define annual business goals, revenue targets, and key performance indicators (KPIs).
- Identify emerging markets, corridors, and new opportunities in the global payments space.
- Drive expansion through innovative product offerings and market penetration strategies.
- Establish pricing, FX spread models, and revenue plans aligned with company goals.
- Leverage market insights to pivot and refine the business model as required.
2. Product & Technology
- Collaborate with product and technology teams to design scalable and secure cross-border payment solutions.
- Ensure compliance with international standards (FATF, AML, KYC, OFAC, etc.).
- Drive integration with global payment networks, banks, and FX partners, settlement systems, and partner APIs.
- Ensure frictionless user experience across B2B, B2C, and merchant payment flows.
- Enable seamless payment experiences across multiple currencies and regions.
3. Regulatory & Compliance
- Ensure adherence to RBI, FEMA, and other cross-border payment regulations.
- Liaise with regulators, compliance officers, and legal advisors to maintain licensing requirements.
- Oversee risk management, transaction monitoring, and anti-money laundering frameworks.
4. Partnerships & Alliances
- Build and manage strategic partnerships with banks, fintech, global PSPs, and money transfer operators.
- Negotiate commercial agreements and service-level partnerships to enhance reach and service capability.
- Collaborate with international acquirers and settlement partners.
5. Compliance, Licensing & Risk
- Work closely with legal and compliance teams to ensure adherence to RBI, FEMA, FATF, and AML/KYC guidelines.
- Support licensing processes (Payment Aggregator / AD Category II / Cross-border approvals).
- Implement robust transaction monitoring and risk management frameworks.
6. Financial Management
- Own the P&L for the cross-border payments business.
- Monitor profitability, pricing strategy, cost optimization, and revenue diversification.
- Present business forecasts, dashboards, and performance reports to management.
7. Team Development
- Build and lead a high-performing business development and operations team.
- Set clear objectives, provide mentorship, and drive a culture of accountability and innovation.
Key Skills & Competencies:
- Deep understanding of payment aggregator and cross-border payment ecosystems.
- Deep understanding of RBI, FEMA, and global AML/KYC norms.
- Experience in fintech partnerships, BaaS integrations, and payment gateway ecosystems.
- Strong knowledge of international remittance, FX management, compliance frameworks, Import Export business and settlement systems.
- Ability to work in a fast-paced, regulated fintech environment.
- Proven expertise in cross-border payments, remittance, and payment aggregation models.
- Strong commercial acumen and negotiation skills.
Qualifications & Experience:
- MBA/PGDM or equivalent in Business, Finance, or related discipline.
- 15+ years of experience with at least 5 years in a leadership role in Payments / Fintech / Banking, managing cross-border payment products or payment aggregator businesses.
- Experience working with RBI-regulated entities, payment gateways, or international remittance platforms preferred.
Key Performance Indicators (KPIs):
- Cross-border transaction volume and revenue growth.
- New market acquisitions and corridor expansions.
- Partner integrations and uptime performance.
- Compliance and risk audit results.
- Customer satisfaction and NPS scores.
