Business Head -Beauty

Yes Madam is India's most trusted and transparent home salon and tech-enabled platform for beauty and wellness services. Launched in 2017, Yes Madam provides accessible salon and spa experiences right at customers homes with a presence in over 55 cities in India. Serving over 12 million customers with 10,000+ beauty professionals, the company stands out with its mono-dosages, innovative pricing model, and a focus on eliminating overpricing and counterfeit products within the beauty industry. Yes Madam operates a successful franchise model aimed at expanding nationwide and providing employment opportunities while maintaining customer-centric service excellence. The brand looks forward to launching Yes Madam 2.0 with AI-driven, personalized beauty and wellness solutions to enhance customer experiences further.

This is a full-time, on-site role for the Business Head - Beauty based in Delhi, India. The Business Head will oversee the overall operations, growth strategy, and profitability of the beauty segment within Yes Madam. Key responsibilities include leading business development initiatives, managing a team of beauty professionals, identifying market trends, ensuring customer satisfaction, and driving innovation to enhance service delivery. The role also involves collaboration with cross-functional teams to align strategies with the company's mission of transparency, affordability, and quality in services.

• Strong leadership, strategic planning, and business development skills to drive operational growth and profitability.
• Proven experience in managing teams and fostering a collaborative and motivational work environment.
• Thorough knowledge of the beauty and wellness industry, customer needs, and emerging market trends.
• Ability to identify and implement innovative service solutions and pricing models to achieve customer satisfaction.
• Exceptional communication, decision-making, and problem-solving skills for managing end-to-end operations effectively.
• Understanding of technology-driven solutions and familiarity with AI and tech tools in the service industry.
• A degree in Business Administration, Management, or related fields, along with experience in leadership or similar roles, is highly preferred.