Business Growth Manager

About This Job

Liquid Group

Location: Singapore

Work Mode: On-site

Industry: Financial Services

Job Description

Role Overview

We are seeking an experienced, commercially driven, and results-oriented Business Growth Manager to join our Merchant Acquisition & Ecosystem Growth team.

This role carries direct responsibility for merchant acquisition, activation and transaction growth performance across Liquid Group's network.

We are seeking a highly energetic, commercially aggressive and relationship-oriented individual who thrives on building new business opportunities and achieving ambitious growth targets.

The ideal candidate is a proactive business hunter with strong relationship-building capabilities, commercial acumen, and a proven track record of winning new business. You should be comfortable engaging business owners, senior management, and key decision-makers, leading commercial discussions, negotiating partnerships, and driving growth initiatives from opportunity identification through execution.

This is a highly visible role that plays a critical part in expanding Liquid Group's merchant footprint, commercial partnerships, and ecosystem reach.

Key Responsibilities

Merchant Acquisition & Business Development

Identify, prospect, and acquire merchants across retail, F&B, hospitality, tourism, services, lifestyle, digital commerce, and emerging industry sectors.Develop and execute merchant acquisition strategies to increase market penetration and acceptance footprint.Conduct business presentations, solution demonstrations, commercial discussions, and proposal presentations to decision-makers.Build and maintain a robust pipeline of opportunities through prospecting, referrals, networking, industry events, partnerships, and outbound outreach activities.Consistently achieve merchant acquisition, activation, and transaction growth targets.

Commercial Growth & Revenue Generation

Drive merchant adoption and transaction growth across acquired merchant portfolios.Identify opportunities to increase merchant participation, transaction volume, and ecosystem engagement.Develop commercial strategies that contribute to revenue growth and ecosystem expansion.Monitor merchant performance and drive initiatives that improve activation, usage, and retention.

Ecosystem Growth & Strategic Partnerships

Identify and develop opportunities that strengthen ecosystem participation and network growth.Build relationships with merchants, commercial partners, industry associations, aggregators, and ecosystem stakeholders.Support strategic partnership initiatives that increase merchant reach, acceptance coverage, and transaction activity.Participate in industry events, networking engagements, and business forums to generate growth opportunities.

Merchant Activation & Ecosystem Participation

Work closely with merchants to ensure successful onboarding, operational readiness, activation, and go-live.Drive participation in ecosystem campaigns, merchant engagement programmes, and growth initiatives.Identify opportunities to increase merchant visibility and participation within the broader ecosystem.Collaborate with internal stakeholders to ensure successful merchant adoption and engagement.

Relationship Management

Build and maintain strong relationships with merchants and commercial partners.Serve as a trusted advisor and key commercial contact for growth opportunities.Conduct regular business reviews and engagement activities to strengthen relationships and identify expansion opportunities.Gather merchant feedback and market insights to support continuous improvement.

Market Intelligence & Commercial Insights

Monitor market developments, industry trends, competitive activities, and emerging opportunities.Gather commercial insights and customer feedback to support business planning and growth strategies.Identify new merchant segments, emerging industries, and untapped growth opportunities.Provide recommendations to management on market opportunities and ecosystem expansion initiatives.

Cross-Functional Collaboration

Work closely with Product, Marketing, Operations, Customer Support, Compliance, and Ecosystem teams to ensure successful merchant acquisition and activation.Coordinate internal stakeholders to resolve merchant-related issues and improve customer experience.Support strategic growth initiatives, market expansion projects, and commercial programmes.

Success Measures

Performance Will Be Evaluated Based On

Merchant acquisition targets achievedMerchant activation and onboarding performanceTransaction volume growthRevenue contributionMerchant participation and ecosystem engagementPipeline development and conversion ratesStrategic partnerships securedMerchant retention and relationship qualityContribution to ecosystem growth initiatives

Requirements

Education

Degree in Business, Marketing, Finance, Commerce, Economics or related disciplines.

Experience

Minimum 5 years with demonstrated success in acquiring new business and consistently exceeding commercial growth targets.Experience within payments, fintech, banking, digital commerce, SaaS, technology, or related industries is highly preferred.Demonstrated track record of achieving and exceeding business development, sales, or growth targets.Experience engaging SMEs, enterprise merchants, business owners, and senior commercial stakeholders.

Skills & Competencies

Commercial & Business Development

Strong business development and opportunity generation capabilities.Proven ability to identify, develop, and close new business opportunities.Strong commercial negotiation and influencing skills.Strong business acumen with a growth-oriented mindset.

Relationship Management

Excellent networking and stakeholder management skills.Strong ability to build trust and long-term business relationships.Ability to influence stakeholders across multiple levels of an organisation.

Communication

Excellent presentation, communication, and proposal development skills.Confident presenting to business owners, senior management, and decision-makers.Strong verbal and written communication skills in English.

Execution & Performance

Results-driven with strong ownership and accountability.Self-motivated, resilient, and commercially aggressive.Strong organisational, planning, and pipeline management skills.Comfortable operating in a fast-paced and target-driven environment.Able to work independently while collaborating effectively across teams.

Ideal Candidate Profile

We Are Looking For Someone Who

Has a proven track record of winning new business and exceeding growth targets.Enjoys building relationships and creating new opportunities.Is confident engaging business owners and senior decision-makers.Has strong hunter instincts and thrives on opening doors and closing deals.Is resilient, resourceful, and highly driven.Takes ownership of outcomes and consistently delivers results.

Why Join Us

Be part of a growing fintech company shaping the future of digital payments.Gain exposure to domestic and cross-border payment ecosystems across multiple markets.Work with leading financial institutions, payment partners, merchants, and ecosystem participants.Receive mentorship, training, and career development opportunities within commercial growth and fintech.Join a dynamic, collaborative, and entrepreneurial environment where your contributions make a direct business impact.