Business Expert - Quality & Compliance

WHAT YOU'LL DO

As a Business Expert for Quality & Compliance, you will help improve processes, tools, and ways of working that create value for both users and the business. Acting as a link between business and technology, you will translate needs into clear requirements and support the development and adoption of effective solutions.

You will:

• Identify opportunities to improve processes and user value
• Translate business needs into clear requirements and user stories
• Support development through testing, feedback, and stakeholder collaboration
• Drive adoption through communication and change management
• Use data and insights to support decisions and continuous improvement

WHO YOU'LL WORK WITH

What is Production It's the place where design ideas are transformed into actual products. We are in over 20 sourcing markets and are the direct point of contact for local suppliers. We work to ensure our products are of good quality and produced at the best price and in a sustainable way.

WHO YOU ARE

As a Business Expert for Quality & Compliance, you are a curious, structured, and collaborative professional with a strong business mindset and a passion for process improvement.

We're looking for someone who has:

• Strong understanding of Quality & Compliance processes in Production
• Experience in process improvement, change management, or business transformation
• Ability to translate business needs into structured requirements
• Strong communication and stakeholder management skills
• An analytical and solution-oriented way of working

YOUR SKILLS & EXPERIENCE

You are likely to have a relevant academic background and experience from Production, Quality & Compliance, process development, or a similar field.

You bring:

• 7-8 years of relevant experience
• Experience working with data, reporting, or insights
• Experience supporting testing, training, or implementation of new tools or processes
• Experience collaborating across business and technology teams

WHO WE ARE

H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.

We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future.

WHY YOU'LL LOVE WORKING HERE

At H&M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe.

Enjoy perks like staff discount cards, flexible work arrangements, wellness benefits, parental support, and more. Here, you are encouraged to be yourself, experiment, and chart your own growth path. As you flourish, so do we, with opportunities to create tangible impacts and shape the future.

JOIN US

Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it's our people who make us who we are.

Take the next step in your career together with us. The journey starts here.

*We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you not to attach a cover letter in your application.