Business Excellence Manager Manufacturing Sector

About the Company:

D&V Business Consulting (DVBC) is a strategic consulting firm dedicated to addressing the unique needs of the MSME sector in India, a critical backbone of the nation's economy that contributes significantly to GDP, employment, and innovation. Since 2017, DVBC has been a trusted partner for MSMEs, providing specialised services in HR, accounts, lead generation, sales, marketing, distribution, and digital transformation. DVBC helps entrepreneurs optimise resources, focus on strategic vision, address working capital challenges, and attract and develop top talent in the industry.

About the Role:

We are looking for a dynamic and result-oriented candidate who can drive organisational excellence for clients by combining strong expertise in Sales, HR, and Business Strategy. The ideal candidate will play a critical role in diagnosing business challenges, designing structured solutions, and ensuring effective implementation at the client's end.

Key Responsibilities:

1. Client Advisory & Business Management

- Understand client business models, challenges, and growth objectives

- Act as a strategic advisor to improve overall organisational efficiency

- Lead end-to-end consulting assignments across functions (Sales, HR & Operations)

- Manage client relationships and ensure high satisfaction and retention

2. Strategy Development & Execution

- Design business growth strategies aligned with client goals

- Develop actionable roadmaps and ensure on-ground implementation

- Monitor progress and optimise strategies based on performance metrics

- Drive execution discipline across departments

3. Sales Consulting & Revenue Growth

- Analyse existing sales processes and identify gaps

- Design sales strategies, funnels, and conversion frameworks

- Set revenue targets and track achievement

- Train client teams on sales techniques, negotiation, and closure

4. HR Systems & Organisational Development

- Design and implement HR frameworks and policies

- Develop organisational structures aligned with business goals

- Improve employee engagement, retention, and performance systems

- Support talent acquisition strategies and workforce planning

5. Process Design & Documentation

- Create and implement Standard Operating Procedures (SOPs)

- Develop Job Descriptions for various roles

- Define and implement KRAs and KPIs

- Standardise workflows to improve efficiency and accountability

6. Performance Management & Reporting

- Establish measurable performance tracking systems

- Conduct regular reviews and provide actionable insights

- Prepare client reports, dashboards, and presentations

- Ensure continuous improvement across all implemented systems

Key Skills & Competencies:

- Strong expertise in Sales Strategy & Execution

- Knowledge of HR Systems & Organisational Development

- Proficiency in creating SOPs, KRAs, KPIs, and JDs

- Excellent strategic thinking and problem-solving skills

- Strong execution and implementation mindset

- Excellent communication, presentation, and interpersonal skills

- Data-driven decision-making ability

Qualifications:

- Bachelor's degree in Business Administration, Management,

- MBA (Marketing)

- Or related field

Preferred Experience:

- Experience in consulting, business advisory, or leadership roles

- Proven track record in driving business growth and organisational transformation

- Hands-on experience in both Sales and HR functions

Travelling: Yes

Vehicle: 2 wheeler/4 wheeler

Laptop: Required