Business Excellence

About the Company

Coronis Health is committed to creating a diverse and inclusive environment where all employees are treated fairly and with respect. We are an equal-opportunity employer, providing equal opportunities to all applicants and employees regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected characteristic. We welcome and encourage applications from candidates of all backgrounds.

About the Role

The Manager – Analytics & Business Excellence is responsible for driving data-driven decision-making, operational excellence, performance management, and continuous improvement initiatives across the organization. This role partners closely with Operations, Quality, Training, Finance, and Client Services teams to transform data into actionable insights, improve business performance, and deliver sustainable operational outcomes. The incumbent will lead analytics programs, develop performance dashboards, identify process improvement opportunities, and support strategic business initiatives while fostering a culture of continuous improvement and innovation.

Responsibilities

• Analytics & Business Intelligence
• Develop, maintain, and enhance operational, financial, and client performance dashboards.
• Analyze large datasets to identify trends, risks, opportunities, and performance improvement areas.
• Generate actionable insights and recommendations for senior leadership.
• Drive data governance, reporting accuracy, and metric standardization across functions.
• Perform root cause analysis and predictive analytics to support business decisions.
• Establish KPI frameworks and performance measurement systems.
• Stakeholder & Client Management
• Collaborate with internal stakeholders to define reporting and analytics requirements.
• Present insights and recommendations to leadership and clients.
• Support client governance calls and business reviews with data-driven insights.
• Act as a trusted advisor for operational performance improvement.
• Team Leadership
• Lead and mentor analytics and business excellence team members.
• Drive capability building in analytics, reporting, and process improvement methodologies.
• Foster a culture of accountability, innovation, and continuous learning.
• Manage team performance, development plans, and succession readiness.

Qualifications

• Bachelor's degree in Business Administration, Statistics, Engineering, Mathematics, Finance, Healthcare Administration, or related field.
• MBA or Master's degree preferred.
• Lean Six Sigma Green Belt/Black Belt certification preferred.

Required Skills

• Advanced Excel, SQL, Power BI, Tableau, or similar BI tools.
• Data analysis, visualization, and reporting.
• Statistical analysis and problem-solving.
• Process mapping and improvement methodologies.
• Project management and change management.

Preferred Skills

• Lean/Six Sigma project completion and benefits realization.
• Automation and innovation adoption rates.
• Process standardization and governance compliance.
• Strategic initiative execution and business impact.

Pay range and compensation package

6–10 years of experience in Analytics, Business Excellence, Process Improvement, Operations, or Performance Management. Experience in Healthcare Revenue Cycle Management (RCM) preferred. Proven track record of leading process improvement and transformation initiatives. Experience managing teams and cross-functional stakeholders.

Equal Opportunity Statement

This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities, and working conditions may change as needs evolve.