Business Development Manager

Brief Summary

We are seeking a motivated Business Development Manager to drive growth and establish strong client relationships in the logistics sector. This role focuses on identifying business opportunities and delivering tailored solutions to enhance client satisfaction.

Responsibilities

• Develop and execute strategic sales plans to expand the customer base and increase market presence. Represent the organization with in-depth knowledge of service offerings to engage internal and external partners. Conduct market research to align our solutions with consumer needs, generating leads and cultivating client relationships. Serve as the primary contact for client accounts, ensuring excellent account management and oversight of customer relations. Negotiate contracts and agreements to optimize profitability while ensuring timely delivery of services according to client requirements. Monitor and report on key account metrics, collaborating with stakeholders to communicate progress on initiatives. Identify and pursue opportunities for business growth within existing accounts, enhancing overall client satisfaction.

Requirements

• Bachelor's degree in business, logistics, supply chain management, or a related discipline. More than 10 years experience in sales or business development within freight forwarding or logistics, ideally with exposure to the chemical sector. Strong understanding of the freight forwarding process, including documentation and customs procedures. Proficiency in CRM software (e.g., Salesforce, Zoho CRM, HubSpot) and MS Office, particularly MS Excel. Excellent communication, negotiation, and presentation abilities with a focus on customer engagement. Strong analytical skills to identify trends and insights for effective decision-making. Proven track record in building trust and maintaining long-lasting customer relationships. Willingness to travel locally and/or internationally as necessary.