Business Development Manager

Join a Unified Global Team

At OnActuate, we cultivate talent from around the globe to deliver Microsoft and Dayforce solutions to customers across public, private, and non-profit sectors. Being People First is our core value, and this influences the ways in which we support and develop our team, and the ways in which we build relationships with our clients. Our delivery teams work collaboratively to ensure we provide the best solutions that truly fit our customer's needs, and they are supported by our OA Labs team in forging our path into the future – exploring and integrating cutting-edge innovations into the solutions we provide. A career at OnActuate allows you to create an impact globally.

About the Role

At OnActuate, we are seeking a dynamic and results-oriented Business Development Manager (BDM) to drive revenue growth by identifying new business opportunities, building strong customer relationships, and expanding market presence.

The ideal candidate will be responsible for prospecting, lead generation, solution selling, and achieving sales targets while collaborating with internal teams to ensure customer success.

Responsibilities:

• Identify, qualify, and develop new business opportunities within assigned territories, industries, and target accounts.
• Build and maintain a healthy sales pipeline through cold calling, email outreach, LinkedIn networking, referrals, partner channels, and industry events.
• Conduct discovery calls, client meetings, product demonstrations, and presentations to understand customer needs.
• Engage with decision-makers and stakeholders to position the company's solutions effectively.
• Manage the complete sales cycle from lead generation through proposal development, negotiation, contract execution, and deal closure.
• Prepare accurate sales forecasts and maintain opportunity updates in the CRM.
• Collaborate with pre-sales, delivery, marketing, and leadership teams to develop winning sales strategies and proposals.
• Develop account plans to identify opportunities for cross-selling and upselling existing clients.
• Build and nurture long-term customer relationships to drive repeat business and customer satisfaction.
• Stay informed about market trends, competitor offerings, and emerging technologies to identify new business opportunities.
• Represent the company at conferences, networking events, webinars, and industry forums when required.
• Achieve and exceed monthly, quarterly, and annual sales targets and KPIs.
• Provide regular market intelligence and customer feedback to leadership to support business planning and product strategy.
• Ensure timely preparation of proposals, RFP/RFI responses, pricing discussions, and commercial negotiations.
• Maintain accurate records of customer interactions, opportunities, and sales activities in the CRM.

Experience & Qualification

• Bachelor's degree in business, Marketing, Engineering, Information Technology, or a related discipline.
• Minimum 6 years of experience selling Microsoft Dynamics 365, Power Platform, ERP/CRM, Cloud Solutions.
• Proven track record of consistently meeting or exceeding sales targets.
• Experience working with domestic and/or international clients is an advantage.

Skills & Competencies

• Strong consultative and solution-selling skills.
• Excellent communication, presentation, and negotiation abilities.
• Ability to build credibility and relationships with CXOs and business decision-makers.
• Strong prospecting and lead-generation capabilities.
• Self-motivated, goal-oriented, and capable of working independently.
• Excellent organizational, time-management, and pipeline management skills.
• Ability to understand business challenges and translate them into technology solutions.
• Familiarity with CRM tools such as Salesforce, HubSpot, Dynamics CRM, or similar platforms.
• Willingness to travel as required for customer meetings and business development activities.

Why OnActuate

Our people-first policies define who we are as an organization. We offer a flexible and remote work environment, employer-paid benefits, and competitive time-off and pay. We actively encourage professional development and career growth in each team member. We encourage individuals from all ethnic groups, genders, sexual orientations, ages, and abilities to become part of our team.

We are proud to be certified by Great Place to Work™ in Canada and India.