Role Overview
We are looking for a Key Accounts Manager to manage and grow strategic B2B accounts, drive revenue, develop new business opportunities, and expand customer portfolios across food ingredients and nutraceuticals.
Key Responsibilities
- Manage and strengthen relationships with key B2B accounts, ensuring high customer
satisfaction, retention, and long-term revenue growth.
- Develop account plans and identify opportunities for cross-selling, upselling, and portfolio
expansion within existing customers.
- Drive business development across food ingredients, nutraceuticals, and health-focused
product categories.
- Identify new customers and market opportunities to expand the company's customer and
product portfolio.
- Conduct market research to understand customer requirements, emerging trends, competitive
activity, and category growth opportunities.
- Develop sales forecasts and business plans for key products and accounts.
- Work closely with procurement, supply chain, logistics, quality, and internal sales teams to
ensure product availability and timely fulfilment.
- Coordinate with procurement teams to identify suitable sourcing opportunities and support
cost optimisation for customers.
- Analyse sales performance, customer data, market feedback, and account profitability to
improve account strategies.
- Track account-wise revenue, margins, pipeline, forecasts, and business performance.
- Prepare regular business reviews and performance reports for senior management.
- Negotiate commercial terms, pricing, and business agreements with customers while
maintaining healthy margins.
- Stay updated on developments in the food ingredients, nutraceuticals, and health & wellness
markets and translate market insights into business opportunities.
- Contribute to overall revenue growth through strategic account management and new
business development.
Skills & Qualifications
- Bachelor's or Master's degree in Food Technology, Nutrition, Life Sciences, Agriculture,
Business Management, or a related field.
- Minimum 5 years of experience in B2B sales, key account management, business
development, or commercial roles.
- Experience in food ingredients, nutraceuticals, functional ingredients, health & wellness, or
allied B2B categories is preferred.
- Strong understanding of customer acquisition, account growth, product portfolio expansion,
and commercial negotiations.
Skills: nutraceuticals,b2b,sales
