Job description:
You are ideal for this role if
- Youre managing a team of counsellors that would guide students with their career decisions
- You can instil empathy in your team to effectively communicate about high-paying Career opportunities to its prospective learners and drive sales-qualified leads
- Youve proven experience in driving the outcomes from a Pre-Sales/Sales team in achieving monthly sales qualified-leads targets
- Youre looking to work in the environment of a high-growth startup
- Youre looking for a managerial role where you also find meaning in your work
What will you be doing
- Led a team of Business Development Associates to achieve a given sales-qualified leads target
- Take responsibility for the entire sales qualification life cycle for your assigned Team outbound calls, follow-ups, lead qualification, and management fall under this category.
- Continuously monitor and train the team to improve performance and qualification rate
- Counselling learning prospects, offering career advice, and providing a sense of how CCBP 4.0 Programs can accelerate their career
- Maintaining a detailed database of all the interactions with the leads and providing constant feedback on the quality of the leads to the respective team.
- Carrying weekly and monthly sales qualified leads targets.
- Analysing and sharing active feedback about customer behaviour, market demands, and competition with the marketing team
- Handle escalations and improve customer experience.
- Make propositions, give suggestions, and designate weekly sales-qualified targets and job obligations to each team member. Give prompt responses on crucial issues and suggest solutions.
What are we looking for
- Proven experience of 1+ years in managing a Sales/Pre-Sales team
- An individual with excellent communication skills (written and verbal), interpersonal abilities, and presentation skills
- Highly Dedicated Individuals who are hardworking and have extreme determination.
- Sales Experience with the EdTech domain is an additional advantage.
- People with a strong sense of empathy and great patience.
- People with a systematic approach to building sales funnels, tracking feedback, prioritising tasks, and consistently exceeding targets within the deadlines
- A sales mindset, to effectively communicate NxtWaves offerings to its prospective learners and achieve monthly sales qualified leads targets
- Passion for delivering the highest levels of customer service at all times.
Languages Known:
- Native speaker of Bengali.
- Excellent Proficiency in English.
Work Location & Working Days:
- Work from Office - Hyderabad
- 6-Day Week (Monday week Off)
- Weekends will be working days.
- The week off will be on weekdays
Role: Business Development Manager (BDM)
Industry Type: E-Learning / EdTech
Department: Sales & Business Development
Employment Type: Full Time, Permanent
Role Category: BD / Pre Sales
Education
UG: Any Graduate
PG: Any Postgraduate
